F
System Administrator
New!
Flash Technology Group
Annapolis Junction , MD 20701
Posted Today
Interviewing NOW for System Administrators/Tier I Help Desk!TS/SCI with POLYGRAPH clearance necessary!
HOURS:10am-6pm Mon-Fri Shift Training will be M-F 6am-2pm Position Description: ● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructur
Mandatory Skills:Customer serviceServiceNow Ticketing System
BS and no years of experience required. OR equivalent combo. HSD/5 yrs exp.IAT level II or higher Certification: IAT Level 1 certificate is required within 6 months of start date.CompTIA A+ CE OR CompTIA Network+ CE
Apply to dmagruder@flashtg.com or through our website at https://flashtg.com/flash-technology-careers/ or www.flashtg.com.Comprehensive Benefits Package!6% 401K Match!Tuition/Certification Reimbursement!Great Referral Bonus Program!