Flash Technology Group San Antonio , TX 78254
Posted Today
Tier I Help Desk OPENING!Must have TS/SCI with Polygraph Security Clearance.Must be a US Citizen.Day Hours: Mon-Fri-Provides technical support and troubleshooting to network, desktop, and /or systems hardware and software.
-May provide guidance to less-experienced co-workers.
-Applies basic diagnostic techniques to ID problems, investigate causes, and recommend solutions.
-Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
-Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Must have HS /GED and 5 years of experience OR
BS and 0 years of experience. Mandatory Skills: Customer Service ServiceNow or similar ticketing system experience IAT Level I or higher CompTIA Network + CE certification or must acquire within 6 months of start date. Approximate salary range is: $50,800- $57,100 Can also apply to www.flashtg.com or send resume directly to dmagruder@flashtg.com.Generous Referral Bonuses!
Flash Technology Group