Advantest America Corporation Chandler , AZ 85249
Posted 5 days ago
This position is for Essai Test Solutions, Inc. a wholly owned subsidiary of Advantest America, Inc. located in Fremont, CA and Phoenix, AZ.
In addition to day-to-day technical support, your primary responsibility will be maintaining the IT infrastructure and supporting environment that keeps our automated manufacturing machines' spindles spinning. Therefore, this is a 24x7x365 on-call position, which includes monitoring critical system alerts. Occasional early, late, and/or long hours are required.
To be successful, you must be able to work independently, Monday-Friday from 8:00 AM - 5:00 PM, cultivate professional relationships with key stakeholders throughout the facility, and maintain a positive and enthusiastic approach. Importantly, you must stop, listen to and triage internal IT customer's issues on demand, isolate or escalate their technical problems, and execute appropriate solutions for them.
The onsite team in Chandler includes Desktop Support Technician to handle Tier 1 requests, and an IT Manager. The Systems Administrator will occasionally handle Tier 1 overflow.
TECHNICAL COMPETENCE: Four years of solid Microsoft Windows Server operating experience in a corporate networked environment that demonstrates a broad skillset. This skillset should include: comprehensive knowledge of Microsoft Active Directory, DNS and DHCP, internal trust relationships, file systems, rights and permissions, access tokens and ACLs - the basics of Windows file services.
Strong working knowledge of Windows administrative tools and command-line utilities. Clear understanding of IPv4 addressing, IP subnetting, IP routing, and TCP/IP core protocols and services in addition to DNS and DHCP: including ARP, ICMP, SMTP, RPC, HTTP, SSL and SMB/CIFS - to name a few - along with their associated utilities. The methods and sequence of name resolution for commands and tools that use the WinSock and NetBIOS interfaces.
Familiarity with the physical media and working characteristics of IEEE 802.3 Ethernet specifications, TIA Category 5/5e/6/6A cabling standards, and TIA-568B pinouts; the address space of the private internets as defined in RFCs 1918 and 3927; along with IEEE 802.11 Wi-Fi concepts and SNIA standard RAID levels.
Exchange Server and VMware administration experience is a plus.
COMMUNICATION SKILLS: To achieve our communications skills requirements you should be formally and rigorously trained and have a Microsoft MCSE certification - or a current Microsoft equivalent - in one of the various Microsoft Windows Server generations.
We want you to be able to accurately convey technical concepts in English both to colleagues and, with a suitable adjustment, to
Advantest America Corporation