System Administrator 3-It

Oracle Cloud Infrastructure

Come and join us! An Oracle Datacenter Technician will perform key roles in delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification.

Daily Job Duties:

• Hardware installation & decommission of enterprise servers and cabling infrastructure.

• Troubleshooting and repair of data center hardware and networking infrastructure.

• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.

• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.

• Monitoring of DC environments using monitoring tools

• Monitoring and respond in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.

• Documentation of activities and create/modify SOPs

• Decommission life cycle of data center hardware

• Inventory process, order replacement parts and return failed parts as required.

• Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables.

• System power supplies and cabling install, troubleshooting and repair

• You should able to complete small projects on your own and work with your manager in planning and completing larger local projects.

Responsibilities:

• Show professionalism on your daily data center routine activities for a shift in a 24/7/365 working environment

• Be able to be flexible to work multiple shift schedules

• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).

• Receive/ship data center equipment as needed.

• Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.

• Maintain asset inventory and update internal application as needed.

• Be accessible via cell phone and willing to work on onsite emergency as needed.

• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

• Act with in Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements:

• Knowledge of server/storage/network hardware.

• Excellent time management skills.

• Diligent with excellent organizational skills.

• Be a great teammate.

• Strong curiosity about learning new DC concepts.

• Conscientious and trustworthy.

• Process oriented.

• Must be able to lift 75 lbs.

• Strong presentation and written communication skills

Required Skills

• 2+ years working in an IT environment.

• Troubleshooting Experience on servers, networking devices and IT equipment.

• Inventory management experience. Ordering, receiving and shipping server parts.

• Ability to prioritize work based on business needs and urgency.

• Ability to communicate and write effectively in both verbal and written communication mediums.

• Experience taking on-call shifts and ability to respond to critical events as needed.

• Experience advancing issues to Sr. onsite staff and management as needed.

• IT Hardware Concepts knowledge:

• RAID

• SAN

• X86 Architecture

• SCIS

• Linux/Unix

• Boot Process

• GRUB/LILO

• File Systems

• Network Device configuration

• Directory Structure

Preferred Qualifications

• 2-year or 4-year degree or relevant work experience

• 2+ Years of Data Center Experience

• Linux administration knowledge/Ability to run Linux commands

• Data center networking knowledge.

• Experience in Data Center Infrastructure projects.

• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.

• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.

• Experience in repairing and working on Sun servers is nice to have but not required.

Employment for all candidates is contingent upon pass a background check.

Does this sound like you? If so, we hope to meet you!

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

https://www.oracle.com/corporate/careers/diversity-inclusion/

Career Level - IC3