System Administrator 3

TS/SCI Clearance with Polygraph REQUIRED1. Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems3. Manage the daily activities of configuration and operation of IT systems4. Provide assistance to users in accessing and using IT systems5. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.6. Provide support for the escalation and communication of status to agency management and internal customers7. Optimize system operations and resource utilization, and perform system capacity analysis and planning8. Provide in-depth experience in trouble-shooting IT systems9. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets10. Provide support for the dispatch system and hardware problems and remains involved in the resolution process11. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance12. Support the design of systems, mission architecture and associated hardware13. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)14. Analyze and resolve complex problems associated with server hardware, applications and software integration15. CISSP Certification is requiredFifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.Equal Employment and DiversityCyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity.  It is CyberCore’s policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination and any such conduct is prohibited.  CyberCore is committed to ensuring that CyberCore’s workforce and volunteers reflect America’s diverse population.  CyberCore knows that such diversity will enrich the company with the talent, energy, perspective and inspiration we need to achieve our mission.