Salient CRGT is a leading provider of health, data analytics, cloud, agile software development, mobility, cyber security, and infrastructure solutions. We support these core capabilities with full lifecycle IT services and trainingto help our customers meet critical goals for pivotal missions. We are purpose-built for IT transformation supporting federal civilian, defense, homeland, and intelligence agencies, as well as Fortune 1000 companies.
In this role you will work within Operational Infrastructure (TTOI) subgroup within Transmission Technology (TT) group in the Transmission Services (T) business line of Bonneville Power Administration (BPA). TTOI provides hardware maintenance lifecycle support for the BPA's Control Center systems. TTOI also provides General Support System (GSS) infrastructure maintenance, troubleshooting, repair, emergency response, client support, system energization/acceptance testing, and performance analysis and trending.
Operational Infrastructure provides 24 X 7 hardware maintenance lifecycle support for the BPA's Control Center systems. Functions performed include providing General Support System (GSS) infrastructure maintenance, troubleshooting, repair, emergency response, client support, system energization/acceptance testing, and performance analysis and trending. Responsibilities include supporting clients that use Control Center systems for both mission critical and business critical services. Operational Infrastructure provides agency expert level (Tier 3) support for the GSS infrastructure in the control centers. Services in these support systems include authentication and access, storage and virtualization, malicious code protection, dispatch and scheduling display infrastructure, operating system platforms, vulnerability detection, patch management, network security and configuration management, cabling infrastructure, facilities management systems, and critical area security. Included in these responsibilities are the documentation and compliance activities required to perform these functions.
Mandatory Qualifications (Education, Certifications, Experience, Skills)
With an Associate's degree in applicable fields: 8 years of directly-related IT infrastructure administration experience is required.
With a Bachelor's degree in applicable fields: 6 years of directly-related IT infrastructure administration experience is required.
No degree: 10+ years of directly-related IT infrastructure administration experience is required.
Related experience includes a minimum combination of work-related experience, on-the-job training, and/or vocational training. Experience should be consistent with the specific requirements of Computer/Information Technology or related field and progressively more technical in nature.
Working knowledge and experience sufficient to successfully perform RSA/TACACS administration and troubleshooting
Working knowledge and experience sufficient to successfully troubleshoot Windows operating systems using text-based logs, windows event logs, and various utilities
Desired Qualifications (Education, Certifications, Experience, Skills)
Associate's degree in Computer Science, Information Technology, or a directly-related technical discipline is preferred.
Bachelor's degree in Computer Science, Information Technology, or a directly-related technical discipline is preferred.
Experience setting up and administering an enterprise cyber vulnerability scanning and assessment infrastructure.
Experience administering computer systems in a 24/7 high availability operational environment.
Administration and maintenance of network systems infrastructure management tools or systems including anti-virus, patch deployment, log management, software deployment and backup and recovery functions.
Experience setting up and administering Solarwinds management systems.
Experience setting up and administering RSA/ACS/TACACS systems.
Experience administrating and performing and analyzing scans using Nessus.
Experience in researching vulnerabilities and deploying security patches in a large IT infrastructure environment.
Windows operating systems packaging, installation, and troubleshooting.
Administration of virtualization technologies including VMWare and Hyper-V.
Experience with administering both network and host based firewalls.
Experience troubleshooting LAN connectivity problems.
Experience using specific technologies such as Splunk, Remote Desktop Services, IIS, Apache, Wireshark, App-V, Tripwire, Trend Micro, LANDesk, Sysinternals Tools, Puppet Enterprises, Checkpoint Firewall, StorageCraft ShadowProtect, HP ProLiant server hardware, KVM hardware, PowerShell.
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Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.