System Administration (Senior Network Administrator)-61007243

Job Responsibilities

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This position is part of the South Carolina Department of Environmental Control's Office of Information Technology. The work performed supports DHEC's mission to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. Effective July 1, 2024, this position will transfer to the South Carolina Department of Public Health created by Senate Bill 399 which provides for the creation of the Department of Public Health to assume the public health-related functions of DHEC.

Under limited supervision, serves as administrator and technical support for server computing. Plans, installs and maintains the agency server computing infrastructure hardware and software in both physical and virtual environments to ensure quality services and to maintain compliance with agency information security policies and procedures. Serve as a primary support contact for key enterprise application infrastructure and middleware.

• Serves as the technical support for server computing for daily operations of the agency's Data Center. Provide support for MS Windows Servers in physical and virtual environments, web-related technologies and server-related infrastructure to provide quality services to internal and external customers. Develop and maintain guidelines and procedures related to the installation, configuration and maintenance of agency servers and associated devices.

• Provide technical support for Tier-3 level issue resolution and project implementations. Assists with monitoring performance and stability of the agency servers, data storage, backup and disaster recovery. Manages, maintains, reports and audits hosted roles and services including but not limited to: Web, File, Print, Application Middleware, MS Hyper-V, MS Active Directory and Citrix.

• Actively represent the agency on internal and external teams as needed and assigned. Consult with management, staff and end users of technology for preparation of needs assessments, solutions, strategies and standards.

• Assist with other duties as requested by IT management.

Minimum and Additional Requirements

A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.

Work experience in the modification and maintenance of system programs, design and development of system software, and debugging of system software.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Preferred Qualifications

• System Administrator Experience

• Excellent troubleshooting skills

• Ability to analyze and diagnose application/operating system connectivity/issues.

Additional Comments

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

EEO: SCDEHC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Health and Environmental Control offers an exceptional

benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and

Children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• State Retirement Plan and Deferred Compensation Programs

• REMOTE WORK: The option to work partially remote is available after six (6) months of

employment if it applies to the position.