Pullman Regional Hospital Pullman , WA 99164
Posted 6 days ago
Pay Range:
The base pay range for this position is
$18.18-$32.73 Hourly
however, base pay offered may vary depending on job-related knowledge, skills, and experience.
POSITION OVERVIEW:
Receive and accurately route phone calls through the organization's telephone system in a timely, professional, and friendly manner. Must be able to handle a high volume of calls while maintaining careful attention to detail and accuracy. Must be reliable as this is a high-performance role.
PRIMARY DUTIES:
Answer incoming calls for Pullman Regional Hospital
Efficiently connect callers to the appropriate extension
Provide exceptional customer service
Assist with clerical tasks between calls (scanning documents into our electronic medical record, filing, etc.)
Clerical assignments include, but not limited to working assigned work queues on daily basis
Provided copies of current insurance data to applicable follow-up analysts
Assist with other assignments requested by Front Office team leader
PREFERRED EXPERIENCE:
REQUIREMENTS:
High School Diploma or equivalent
Exceptional communication skills to interact with patients and colleagues
Excellent organizational skills to manage multiple tasks efficiently
Meticulous attention to detail to ensure accuracy
License/Registration: None required.
PHYSICAL DEMANDS:
Sitting: 90%.
Standing/Walking: 10%.
Occasional lifting/carrying of supplies and equipment weighing up to 30 pounds.
Company Perks:
Our employees are our most important asset and that's reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
Employer Paid Life Insurance and Long-Term Disability
Retirement with Employer Matching Contributions
Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability
Services Discount and EAP Resources
A Few More Important Points:
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Disability Contacts:
Applicants with disabilities who require assistance or accommodation should contact Human Resources at humanresources@pullmanregional.org
Current Pullman Regional Employees:
To apply, log into Workday, click the Jobs Hub button.
Pullman Regional Hospital