Aqua-Tots Roswell , GA 30075
Currently seeking enthusiastic, reliable, outgoing individuals that have the knack for engaging with children and their families. The ideal candidate will enjoy having fun while creating a top-notch experience for our customers. We're willing to train those who are able to swim and possess an eagerness to learn! Please review the Water Safety Instructor's (WSI) job description below for more details:
Aqua-Tots Swim Schools has been voted one of the "best places to work" according to Business Journal and has been providing superior swim instruction for children ages 4 months - 12 years of age since 1991.
Aqua-Tots Water Safety Instructor (AT-WSI) Position Objective: Create a safe and fun environment for children and families to enjoy. This is accomplished by providing exceptional customer service during swim lessons! Partner with General Manager, Aquatic Manager and Aquatic Staff on all aquatic daily operations thereby ensuring company core values, customer satisfaction and revenue increase.
SHIFTS: This position is part-time and includes working on Saturdays. Shifts are typically from 8:15am to 1:00pm.
Greet customers when they come into the facility
Successfully communicate with potential and existing customers.
Build relationships with families and get to know their names and their children's names
Gracefully handle customer complaints with a win/win outcome in mind. Report any unresolved issues to manager
Lead by example for other staff members by using the customer-focused principle in every customer interaction
Uphold our Aqua-Tots Swim Schools Core Values
Enthusiastically teach swim lessons in accordance with AT curriculum
Report to work 15 minutes prior to each shift
Be in uniform (Staff shirt) when entering any AT facility or location
Check pool chemicals and maintain chemical log
Set up teaching areas
Clean and maintain pool areas before and after each shift
Understand and uphold AT fecal contamination policies
Be knowledgeable in regards to parent questions regarding progression and AT curriculum
Fill out and return Aqua Cards to correct place in bin after lessons
Attend staff meetings and regular in-service training
Enthusiasm & Positive Attitude
Promptness & Reliability
Accountability & Integrity
Ability to initiate actions that improve yourself and your students
Consistent high quality of work
Excellent communication skills
All offers of employment are contingent on completion of training in our curriculum as per the Aqua-Tots Training Agreement. This includes, but is not limited to, a certification in CPR and First Aid.