Swim Administrator (Seasonal)

Life Time Fitness Fort Worth , TX 76102

Posted 2 months ago

Description

Position Summary

The Aquatics Swim Administrator is responsible for delivering the highest quality customer service through proactively engaging all members and guests, and building strong relationships in the Aquatics Department. They assist members with account maintenance and articulate an extensive knowledge of Life Time Swim products and services. They anticipate member needs and interests and proactively promotes and successfully sells programs, products and services appropriately.

Job Duties and Responsibilities

  • Processes all member paperwork including registrations, cancellations, confirmation e-mails, and filing

  • Responds to member needs and requests in a prompt manner

  • Initiates, develops, and maintains positive relationships with all members

  • Promotes all Life Time programs, products, and services

Position Requirements

  • High School Diploma or GED

  • 1 year of Customer Service experience

Preferred Requirements

  • Swim Lesson Instructor or Coaching experience

  • Red Cross CPR-PR, Lifeguard, and First Aid

  • 1 year of experience in a sales or retail related position

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Admin Temp

Fedex

Posted 3 days ago

VIEW JOBS 4/7/2020 12:00:00 AM 2020-07-06T00:00 Auto req ID: 229303BR Position Type: Part Time Employee Type: Nonexempt Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues. This is a temporary position not to exceed 12 weeks. Essential Functions * Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone * Reviews, researches and/or enters data in various systems to support respective functional area * Compiles data and provides various regular and adhoc reports to management for review and determination * Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues * Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: * Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer * Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day * Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy * Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review * Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: * Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager * Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system * Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues * Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review * Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution Minimum Education High School Diploma or GED required Minimum Experience Previous clerical or customer service experience preferred Required Skills, Abilities and / or Licensure * General business skills such as typing; data entry and review; and use of phone, copier, and fax * Software skills, including use of Microsoft Office software and web-based applications * Customer service skills necessary to effectively and professionally respond to requests * Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals % of Travel for the Position: N/A Address: 2701 Texas Longhorn Way City: Fort Worth State: Texas Zip Code: 76177 Domicile Location: P762 EEO Statement FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce Search Engine Description: Administrative Operations Fedex Fort Worth TX

Swim Administrator (Seasonal)

Life Time Fitness