Swa/Ssa Social Services

Click here for more info

Summit County Children Services

Bargaining Unit Position Description

Job Title: Social Worker Assistant/Social Service Aide

Division(s): Social Services & Social Services Resources

Department: All Departments

Title of Immediate Supervisor: Supervisor, Social Services

FLSA Status: Non-Exempt

Status: Hourly

Group: Bargaining Unit

Summary:

The Social Worker Assistant/Social Service Aide ("Case Aide") is responsible for supporting the child welfare casework team in provision of services to caregivers, children, and families served by Summit County Children Services, including assessment of child safety and risk when interfacing with children and families served.

The Case Aide is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that respects and preserves the dignity of all. The Case Aide adheres to SCCS' mission, vision, and values at all times.

Essential Duties and Responsibilities may include the following: (Other related duties may be assigned.):

• Assists the Child Welfare (CW) Caseworker with support activities, including the ongoing assessment of child safety and risk. Conducts, home visits, assists with child placement, and accompanies CW Caseworker in the field as needed.

• Arranges, coordinates and/or supervises visitation at the Family Interaction Center, Family Enrichment Center, in the community, and parent or relative/caregiver homes; Coaches parents in basic parenting skills, child development, rearing, discipline and age-appropriate parent/child interaction, as needed.

• Coordinates and works closely with other community service providers, i.e., doctors, therapists, schools, and courts on behalf of the children on caseload; Coordinates or provides transportation for children to doctors, school, therapy and community agencies as needed.

• Works with families receiving agency services to obtain case related information and/or complete forms, deliver agency communication(s) to families and/or caregivers, and assist in the delivery of resources/goods to clients at the direction of the CW Caseworker and/or supervisor.

• Acts as agency liaison to camp programs and communicates with staff and caregivers regarding camp options and deadlines; Assists in the coordination of camp application documentation including, but not limited to medical forms, financial aid information, etc.; Oversees the application and funding process for special camps (sports, band, church, etc.) as needed/requested.

• Accesses Statewide Automated Child Welfare Information System (SACWIS) and enters information, as needed/required by assigned job duties; Extracts information and inputs activity logs, as needed; Gathers data and completes statistical reports to capture unit outcomes and demographic data.

• Scans case-related material into Electronic Document Management System (EDMS) (aka Traverse) and notifies associated persons of newly scanned material, when appropriate.

• Performs oral swabs and documents as directed.

• Works collaboratively with the Legal Department to prepare testimony and other documentation required for court review hearings, dispositional hearings, trials, finalization hearings, or other required hearings; Represents the Agency's position in court.

• Supports other units/departments as needed in Social Service and/or Social Services Resources Divisions as required/directed.

• Assists in the orientation/shadowing of agency staff.

• Attends and participates supervisory and case conferences, and unit, department, division, and all-staff meetings.

• Attends training as required.

• Adheres to all agency policies and procedures, including but not limited to Professional Ethics and Conflict of Interest and adherence to the National Association of Social Workers (NASW) Code of Ethics, regardless of licensure.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate degree in Social Work, Counseling, Psychology, Sociology, Criminal Justice, Child and Family Development, Human Development and Family Studies, or other human services related field; or

Two (2) years' experience working directly with families and/or children in a human services or childcare setting.

Certificates, Licenses, Registrations:

Incumbent must possess a valid State of Ohio drivers' license with no more than eight (8) points on his/her driving record at any time to drive his/her/their own vehicle and no more than six (6) points to drive an agency vehicle. Incumbent must also possess auto insurance as defined by Ohio Administrative Code (OAC) at all times.

Incumbent must also adhere to agency policies that address these topics.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Language Skills:

Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from supervisors, clients, and the general public.

Demonstrated excellence in customer service required.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual must have demonstrated knowledge in all Microsoft Office products including, but not limited to Word, Excel, PowerPoint and Access, as well as Publisher; demonstrated knowledge of audiovisual equipment as it pertains to the training environment.

Prior experience working with the Statewide Automated Child Welfare Information System (SACWIS) and/or Traverse Document Management System preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to: sit; use hands to manipulate objects; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk.

The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five (25) pounds, occasionally lift and/or move up to fifty (50) pounds and rarely lift and/or move up to one hundred (100) pounds.

Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is of moderate intensity.

Other Qualifications:

Incumbent is required to travel to/from Agency meetings within the County and State as directed, and as required for job duties. Travel requires the use of a vehicle insured in the incumbent's name unless a County-owned vehicle is secured pursuant to contract language and/or Agency policy/procedure. Personal vehicles must be in good working order and appropriately accommodate passengers as needed.

Regular attendance is required. Incumbent must always adhere to Agency policies regarding use of time off.

Incumbent is always required to adhere to Agency rules & regulations and support the mission, vision & guiding principles.

Core Competencies:

To perform this job successfully, an individual must demonstrate the following competencies:

1.Adaptability

• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Reacts well under pressure.

2.Communication

• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information.

3.Customer Service

• Manages challenging or emotional client and employee situations; Responds promptly to client's/employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance.

4.Dependability

• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to complete goals and finalize work duties; Completes tasks on time or notifies appropriate person with an alternate plan; Follows through on commitments; Follows policies and procedures.

5.Cultural Competency

• Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.

6.Ethics

• Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Treats others with respect and consideration regardless of their status or position; Maintains confidentiality.

7.Initiative

• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

8.Innovation

• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

9.Interpersonal Skills

• Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Approaches others in a tactful manner; Demonstrates insight and empathy.

10. Planning/Productivity

• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans; Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

11. Problem Solving

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

12. Safety and Security

• Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

13. Teamwork

• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

14. Quality

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote excellence; Monitors own work to ensure quality.

Summit County Children Services

264 S. Arlington St. Akron, OH 44306

Work Schedule:

Monday

• Friday; 10:00am to 6:00pm

Position : 576423099

Code : 20245700-7

Type : INTERNAL & EXTERNAL

Group : CHILDREN S

Job Family : SOCIAL SERVICES

Posting Start : 03/18/2024

Posting End : 12/31/2024

Details : Click here for more info

MINIMUM HOURLY RATE: $19.50