Svp, Global Client Partner

IPG Mediabrands New York City , NY 10021

Posted Yesterday

SVP, Global Client Partner

The Global Client Partner is responsible for regularly identifying unmet global client needs and challenges, for bringing forth solutions to meet those needs, and for growing Cadreons client relationships in both revenue and profitability.
This role is less hands-on from a day to day basis, and more about guiding, coaching and empowering the Regional Cadreon Leaders (US and International) as they seek to drive profitable, sustainable growth in their respective Regions; the Client Partner should be focused on ensuring that local activities are aligned to the over-arching global strategic plan, and that the needs of Cadreon are balanced and supported alongside those of local markets.
  • Lead clients business growth by identifying new opportunities and encouraging Cadreon client teams to implement creative solutions
  • Partner with critical clients, ensuring high levels of understanding and satisfaction, with resulting appropriate levels of media investment in programmatic.
  • Partner with agency global teams to deliver brilliant work and flawless execution, ensuring positive client satisfaction scores across all markets
  • Leadership and authoring of all client proposals, recommendations and points of view
  • Ensure all client reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
  • Responsible for ensuring a positive relationship between clients, Cadreon and Agency (UM or Initiative)
  • Agitator / driver to push clients to innovate rather than stagnate
  • Deepen relationships and craft collaborative partnership with clients partners agencies
  • Lead the definition of, assessment and training against clear global standards of performance, with respect to the sales and delivery of programmatic solutions
  • Participate in all global client briefings, clearly articulate client needs and objectives
  • Apply a client lens to all areas of Cadreon product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
  • Regularly educate teams on our clients business, culture and industry
  • Partner with leaders to stay informed and aware of new developments internally and externally
  • Ensure over delivery of all agreed-upon performance KPIs
  • Seek out opportunities to grow existing business and drive organic growth across group of accounts
  • Ensure all annual financial goals / targets are met across all of our global clients
  • Bachelor degree in related field or equivalent work experience (marketing, advertising, media, communications)
  • 12-15 years experience in digital media disciples, performance marketing or database marketing with an ad agency
  • Deep understanding of online ad serving, creative capabilities, behavioral targeting and data strategies
  • Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style
  • Experience with multiple client and business categories
  • Excellent quantitative skills
  • Ability to interpret analyze data to inform go-to-market strategies
  • High level of comfort presenting to clients and internal team members
  • Proven track record with client relations and growing existing business
  • Proven ability to lead cross-team projects, communication & processes
  • Solid understanding of marketing/communications process
Cadreon is IPG Mediabrands Ad Tech unit, responsible for developing best-in-class programmatic technology solutions. In a widely disparate technology landscape, we leverage best-in-class technology to deliver the most comprehensive, highest-performing programmatic solutions on the market. We provide extensive expertise for some of the best and brightest brands across our IPG Mediabrands agency partner landscape. Headquartered in San Francisco, Cadreon operates in 68 markets worldwide.
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Svp, Global Client Partner

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