This Program Manager will be responsible for managing sustaining activities in Product Engineering and our Factory Quality Organization. Support sites include factories and repair centers that build and repair Microsoft Surface and XBOX. This role includes a mix of hands-on project management, engineering problem solving, and business case analysis to support quality and cost driven improvements. The individual will interface across international manufacturing, repair centers, and internal departments. Managing a flexible work schedule is a must.
As a Sustaining PM, you will be responsible for driving continuous improvements through the product lifetime. You will work directly with the product development teams and supply chain organization. Collaboration, engineering, analytical, and problem resolution are critical to individual and program success.
The ideal candidate will have experience effectively presenting to management, developing tools to facilitate communication, have manufacturing experience and a drive to deliver a high quality, high yielding hardware product at the right cost. Strong program management skills, excellent written and oral communication, experience handling multiple work streams, and a history of influencing products are attributes of the right individual.
Required qualifications -
6+ years experience with program management
BS Degree in Engineering Discipline
Desired Qualifications -
Experience with Fault Isolation/Fault Analysis methodology
An understanding of a manufacturing environment
Familiarity with MS business applications and any ERP systems
Strong working knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint, Project and Visio).
Effective program coordination skills and the ability to implement and monitor basic projects and plans.
Excellent communication skills with the ability to express technical concepts in verbal and written forms.
Experience working in high ambiguity situations
Enthusiastic, motivated, and self driven
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities will include:
Program manage sustaining component, test, process and design qualifications from identification to implementation
Analysis of performance metrics for manufacturing
ROI analysis to determine the feasibility of projects
Document development to instruct the manufacturing and repair sites how to perform key and critical processes
Familiarity with BOM update and change review processes
Work with global teams and assist in the compilation of status updates
Coordination of meetings with technical staff at manufacturing and repair sites and maintain action item logs resulting from the meetings and the follow up of those action items
Assist in managing worldwide engineering and quality initiatives and projects.
Track and report out project status