This vacancy is for a Survey Clerk (OA) position in the Philadelphia Regional Office located in Philadelphia, PA.
The purpose of this position is to perform the clerical tasks required in the collection, control, field review, and reporting of statistical data obtained in a continuing current field survey of average difficulty, or a combination of lesser surveys, with a minimum of supervision.
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Coordinate a variety of tasks required in the collection, control, field review and report statistical data obtained in a major survey or combination of surveys.
Provide technical assistance to field staff by using automated tools including addresses and/or respondent search through the internet or other search applications including mapping software.
Perform automated searches for case status, documentation for case outcomes, and following up with field staff on missing or inadequate case information.
Establish working relationships with all levels of management, external parties, and stakeholders.
0303 Miscellaneous Clerk And Assistant
Conditions of Employment
Suitable for Federal employment.
Time-in-grade requirements must be met by the announcement closing date.
Registered for Selective Service, if applicable. (www.sss.gov)
You may be required to complete a financial disclosure (OGE-450).
Ability to type 40 WPM with 3 or fewer errors based on five minute sample.
Applicants must meet all qualification requirements by the closing date of this announcement.
This vacancy is advertised under 2 different announcements. Read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see PHILA RO-2021-0039, Survey Clerk (OA), GS-0303-05, Census-DE-KDA.
A probationary period may be required.
Relocation expenses will not be paid.
The work schedule for this position is Mixed Tour. With a Mixed Tour work schedule, an employee may be changed between full-time, part-time and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.
Minimum Typing Requirement:
To be minimally qualified for this position, applicants MUST have a typing proficiency of at least 40 words per minute with three or fewer errors based on a five-minute sample.
For the GS-05, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service. Experience for this position includes:
Experience for this position includes providing office support to a staff and performing clerical duties such as, mass mailings, file system management, telephone monitoring, and maintain program forms and office files; maintaining survey materials, control files, computing ratios, and preparing computerized reports; using Google search or similar search engines, Mapquest or applications similar to YellowPages.com, Fast Data and Yahoo; using databases such as Access or Excel, conducting searches on specific data elements, reviewing case outcomes, and determining if adequate information is provided or if additional follow up is needed; or working and dealing with multiple customer demands in a professional environment.
4 years of post high school education.
Note: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
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