Surveillance Agent I

Spirit Mountain Casino Grand Ronde , OR 97347

Posted 4 days ago

Essential Job Functions:

  • Assists in ensuring the proper protection and security of the Casino's assets.

  • Monitors activity in all areas of the Casino for compliance with Company policies and procedures, minimum internal controls, and gaming regulations.

  • Conducts mini audits on employees to spot check for accuracy in work procedures.

  • Observes pit drops, slot drops, chip/paper fills, and related activities.

  • Completes and maintains a variety of surveillance records and documentation.

  • Notifies appropriate supervisory personnel regarding technical issues, suspicious behavior, security/safety risks, improprieties, violations, and/or illegal activity.

  • Provides assistance to internal customers and responds to requests in a timely manner.

Spirit Mountain Standards:

  • Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision.

  • Learns, comprehends, and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Regulation Chapter 5 requirements.

  • Follows all Corporate and departmental safety policies and procedures.

Required Knowledge of:

  • General surveillance principles and practices.

  • Surveillance equipment and technology.

  • Casino operations, policies, and procedures.

  • Regulations governing gaming operations and surveillance activities.

  • Surveillance records, reports, and documentation.

Required Skill in:

  • Performing a variety of surveillance functions.

  • Providing assistance in ensuring the appropriate protection of the Casino's assets.

  • Operating various types of surveillance equipment.

  • Preparing and maintaining accurate surveillance records and documentation.

  • Establishing and maintaining effective working relationships with others.

Education, Experience, Licenses, Registrations, and Certifications:

  • High School Diploma or equivalent, and one (1) year casino surveillance experience, or equivalent combination of education, training, and experience.

  • High security gaming license issued by the Grand Ronde Gaming Commission.

  • Must successfully complete the 1080 hours of training/educational requirements as listed below within 6 months of employment:

  • Basic strategy

  • Surveillance equipment

  • Surveillance databases

  • Report writi

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Surveillance Agent I

Spirit Mountain Casino