Position #: 3483
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a four-time Magnet-recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
As a Surgical Scheduler you will:
Schedule procedure and testing for patients, coordinating date and time; and coordinate special procedure needs.
Gather patient and procedure information.
Prepare and distribute schedules and work closely with physicians and office administration to schedule and maximize utilization of time.
Obtain pre-certification and authorization from various insurance carriers to facilitate maximum utilization and efficiency and minimal procedure-related problems. Complete referrals and pre-certifications for patients according to insurance requirements.
Oversee the registration and checkout process and the handling of medical records to assure efficient flow of patients through the office.
Review with physician routine issues, difficulties and unusual circumstances. Handles promptly patient problems/complaints.
Perform all medical receptionist duties, including answering phone calls, scheduling appointments, filing information into medical records, checking patients in and out, collecting co-pays and fees from patients and completing computer and paperwork associated with these functions.
Oversee the filing of information into medical records, the preparation, pulling and filling of charts and the purging of charts for effective record management.
High School Diploma or GED required
One year medical office or hospital setting experience required
Strong communication skills required
Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.