Surgical Coordinator

Summary

As a Surgical Coordinator at Mercy Medical Center, you'll play a pivotal role in facilitating smooth and efficient surgical operations within our gynecology department. You'll be responsible for coordinating surgical schedules, managing patient appointments, and ensuring all necessary authorizations are obtained. This is a dynamic role that requires excellent organizational skills, attention to detail, and a passion for delivering exceptional patient care.

Responsibilities

• Facilitate surgical scheduling and optimize providers' surgical blocks for maximum efficiency

• Harmonize provider's clinic schedules to achieve a well-balanced array of surgical appointments

• Ability to accompany providers to various clinic locations to facilitate check-ins, check-outs, and surgical scheduling, as needed

• Proactively reach out to waitlisted patients to offer earlier appointment options when available, while also diligently monitoring surgical volumes to ensure providers consistently meet their targets

• Ensure timely completion of authorizations for surgeries and in-office procedures, adhering meticulously to regulatory standards

• Efficiently manage pre-operative paperwork and confirm appointments through personalized phone calls and MyChart messages

• Serve as a crucial intermediary between physicians and patients, offering comprehensive guidance on the entire surgical journey

• Offer seamless administrative support to guarantee the smooth functioning of the medical surgery center

• Maintain meticulous medical records and promptly address incoming calls to uphold operational efficiency

• All other duties as assigned

Requirements

• EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:

• Must possess a high school diploma or GED

• Prefer 2 years experience in surgical posting

• Knowledge of medical terminology, medical coding a plus not required

SPECIFIC REQUIREMENTS

• License Requirements:

• N/A

• Certification Requirements:

• N/A

• Age Specific Care Provided For:

• N/A

• Knowledge, Skills and Abilities:

• Microsoft Word, Power Point, Excel

• Microsoft Outlook

• Meditech (if applicable to position)

• Epic (if applicable to position)

• Performance Manager/NetLearning

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Must be able to read, write, and speak the English language in an understandable manner.

• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

• Must be able to follow written and oral instructions.

• Other Requirements:

• Must possess skills in surgical scheduling and medical terminology.

• Must be knowledgeable in the use of computers and transcription machines.

• Must be able to use a variety of mechanical equipment such as copiers, computers, facsimile machines and postage equipment.

• Must be able to apply HIPPA guidelines throughout interactions with patients and insurance companies.

• Accepts other assignments and projects as needed and requested.