Surgical Coordinator

Job Details:

Job Summary:

Performs various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.

Responsibilities:

• Work with clinical team to schedule patient procedures.

• Obtain insurance authorizations for surgical procedures.

• Assist patient in scheduling of pre-procedure testing

• Inform patient of surgical appointment and pre procedural requirements

• Handle incoming call volume promptly and in a professional manner

• Ability to provide high level of customer service and satisfaction

• Provide call confirmations to patients

• Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately

• Schedule patient appointments and procedures according to established policies and procedures.

• File or scan records into electronic medical record.

• Maintain patient confidentiality.

• Perform other related duties as directed or assigned.

• Float to other offices as required for adequate coverage.

Qualifications/Requirements:

Experience:

Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required.

Education:

High school diploma or GED

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package which includes:

• Health Insurance

• Dental

• Vision

• Retirement Savings Plan

• Flexible Saving Account

• Paid Time Off

• Holidays

• Tuition Reimbursement