Surgical Coordinator

Job Details:

Job Summary:

Performs various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages from providers, scheduling surgical procedures, obtaining pre-authorizations, entering information into the surgical scheduling system.

Responsibilities:

• Work with a clinical team to schedule patient procedures.

• Obtain insurance authorizations for surgical procedures.

• Assist patient in scheduling of pre-procedure testing

• Inform patients about surgical appointments and pre-procedural requirements

• Handle incoming call volume promptly and professionally

• Ability to provide a high level of customer service and satisfaction

• Provide call confirmations for patients

• Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately.

• Schedule patient appointments and procedures according to established policies and procedures.

• File or scan records into electronic medical records.

• Maintain patient confidentiality.

• Perform other related duties as directed or assigned.

• Float to other offices as required for adequate coverage.

Qualifications/Requirements:

Experience:

Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish-speaking candidates preferred, but not required

Education:

High school diploma or GED

Licenses / Certifications:

N/A

Other:

N/A Special Requirements: N/A

About Us:

WMC Advanced Physician Services PC

Benefits:

We offer a comprehensive compensation and benefits package which includes:

• Health Insurance

• Dental

• Vision

• Retirement Savings Plan

• Flexible Saving Account

• Paid Time Off

• Holidays

• Tuition Reimbursement