Surgical Coordinator (General Surgery)

Mercy Medical Center - Baltimore, MD Baltimore , MD 21203

Posted 2 months ago


The Surgical Coordinator supporting Mercy's General Surgery Center will schedule surgery, manage pre-authorization for surgical and office procedures, payment posting, charge entry and entry of patient demographics.

Note that this role will primarily be based at our Downtown hospital, but will be based at our Columbia office every Friday.


  • Efficiently provides quotes for self pay procedures.

  • Tracks pre-admission testing results insuring they have been received in a timely manner according to office protocol.

  • Manage doctors' surgery schedule to include coordinating surgeries with other doctors' offices.

  • Answering phones and triaging patient phone calls for severity/importance.

  • Posses and understand HMO's, Managed Care and Third Party regulations as they apply to a specialty practice.

  • Verification of benefits pertaining to upcoming surgeries Obtains pre-certifications and addresses all billing inquires.

  • All other duties as assigned.



  • Must possess a high school diploma or GED


  • One year Surgical Scheduling experience preferred

  • Previous experience in Coding or Accounts Receivable

  • Must possess working knowledge of physician practice operations and understanding of basic scheduling system management.

  • Must possess willingness to go above and beyond with every patient.

  • Must possess ability to handle details and be well organized.

  • Patient (Office and Operating Room) Scheduling.

  • Customer Service.

  • Must be able to perform: Knowledge of basic medical terminology.

  • Ability to work in a demanding and challenging enviromnment

  • Knowledge of duties and use of office equipment.

  • Must have excellent telephone demeanor.

  • Must possess excellent hygiene and grooming habits.

  • Ability to prioritize work load for the most efficient performance.

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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