Surgery Scheduler

The Surgery Scheduler must schedule office based and hospital procedures consistent with the patient's diagnosis and procedure request.

REQUIREMENTS

• This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders.

• It also requires excellent customer service skills with patients, employees, and the public.

• The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.

• Individual must be organized, and be able to manage demanding workload with accuracy.

DUTIES AND RESPONSIBILITIES:

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.

• Schedules diagnostic and imaging tests to be completed at PMG.

• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.

• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.

• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.

• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).

• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.

• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

• Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.

• Ensures patients have proper medical clearance and pre-surgical testing as needed.

• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.

• Ensures completion of assessment for advance directive, including DNR when applicable.

• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.

• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.

• Assists other members of the department as needed.

• Other duties as assigned.

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, paid maternity leave, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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