The Surgery Scheduler II supports the physician's office health care team. Coordinates all surgery, testing, pre-ops for new & established patients and also supports Medical Office Rep activities; greets and signs in patients, obtains patient information sheets, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, collects and posts payments, assists patients with billing questions, ensures completeness of encounter form prior to patient checkout, sorts and distributes mail, copies medical records.
Mentors and trains new team members. Works in back office as needed. Performs other duties as assigned. Required experience includes 3 years of Surgical Scheduling experience.
English/Spanish bilingual is a plus.
Certifications and LicensuresPreferredMedical Assistant
EducationRequiredHigh School or EquivalentPreferredAssociate'sRelated Field
Reference summary for details
Specific SkillsRequiredInterpersonal skills
RequiredWritten and verbal communication skills
RequiredComputer skills appropriate to position
RequiredCustomer service skills
RequiredCritical thinking skills
RequiredMedical terminology use and understanding
RequiredCollaborate and work with a team
Baycare Health System, Inc