Surgery Scheduler

Overview

Location: Orland Park

Hours: Full-Time. Day Shift.

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

• $5,250 Tuition Reimbursement per year.

• 40 hours paid volunteer time off.

• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact

• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

• 401(k) Match

• Profit-sharing program

Responsibilities

The Journeys and Adventures that Await

• Greet patients in a friendly manner whether on the phone or in person..

• Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.

• Verify patient personal and insurance information -- coordinate pre-op testing per insurance.

• Single point-of-contact for internal staff and external inquiries for all scheduled procedures.

• Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.

• Contact patient to confirm procedure/surgery.

• Explain and verify proper prep instructions with patients, route to nurse if appropriate.

• Prepare all essential paperwork for referral coordinator and facilities.

• Verify daily doctor's schedules, print and distribute to appropriate personnel.

• Maintain the strictest patient confidentiality.

• Work with billing staff to ensure all procedures are charged.

• Cover/fill-in for co-workers as needed.

• Track case volume and direct cases to facilities per direction of management team

Qualifications

The Experiences You Bring

• Medical terminology, verbal and written.

• CPT and ICD-9 coding.

• Referral process.

• Must have the ability to learn new computer programs.

• Act professionally towards customers, physicians, and co-workers.

• Must be able to multitask and prioritize.

• Must posses time management skills.

• High school diploma or GED

• 2+ years prior surgery scheduling, telephone, computer and customer service experience.