Surety Underwriting Trainee

Hanover Insurance Group, Inc. Santa Ana , CA 92701

Posted 2 months ago

The Hanover is seeking a Contract Surety Underwriting Trainee to join our growing team in our Western Region. This person may be based in San Diego or Orange County, near a Hanover office.Recognized as one ofAmerica's Best EmployersbyForbesand as one of the

Best Places to Work in InsurancebyBusiness Insurance,The Hanover is proud to be among the top property and casualty insurers in the United States. The Hanover offers a collaborative environment where you'll gain new experiences and grow your career.

The Hanover offers comprehensive benefits to help you stay healthy, build financial security, and maintain work/life balance. At The Hanover, you'll enjoy what you do and have the support you need to succeed.Hanover Specialty - SuretyThe Hanover has been in the Surety bonds business since 1907, and is a financially strong company with an "A" rating by A.M. Best and a Group Treasury listing of $181.3 million.

We also have a dedicated claims department specializing in handling Surety claims. U.S. Department of the Treasury Surety Bond Listing of Certified CompaniesWe leverage cutting-edge underwriting tools and top-notch professionals to assess, select, and price risks insightfully, and to help our agent partners meet a broad array of their customers' needs.

This role is a trainee role for Contract Surety. Responsibilities include: answering internal and external customer inquiries, processing policy requests, researching and performing multiple tasks, while achieving service goals.

May have responsibility for making some basic underwriting decisions and applying insurance rules and regulations in accordance with assigned guidelines and authority levels. This is a Full-time/Exempt role.


  • Accurately quotes, issues and endorses policies (including bookrolls, renewals and endorsements)Researches customer inquiries (including rate variances and system reports)Provides assistance to agents, other departments and colleagues in a subject matter capacity

Supports and maintains work migration- internal and external to HanoverProcesses policy transactions as needed in support of the underwriting function

Evaluates claim referrals based on underwriting authority

Identifies and escalates risk assessments

Orders and evaluates reports pertinent to underwriting decisions within underwriting authority (coring underwriting activities).


  • College degree preferred; or demonstrated 2-3 years success in a service related industry Insurance knowledge is a plus Proficiency in using computer applications, including MS Office and internet research Confident in communicating verbally as well as written Exceptional planning and organizational skills Highly detail oriented Strategic thinking- Integrates and balances big-picture concerns with day-to-day activities Provides excellent customer service.

EEO Statement:

"The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.

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Surety Underwriting Trainee

Hanover Insurance Group, Inc.