Supvr - Service Center

POSITION SUMMARY

Matthews International is seeking a Service Center Supervisor for our Albuquerque, NM Service Center. This Supervisor will be responsible for the Day to day operation of a distribution center including customer service, inventory control, and maintenance of the Equipment and delivery of company products to external customers. This is a full time, first shift position.

Matthews International offers a Competitive Starting Rate plus full benefits starting day one which includes: Medical, Dental, Vision, Near site clinic, Opportunities for Annual Bonuses, Flexible Saving Account (FSA), short and long term disability (after 90 days), life insurance, earned time off (starts accruing immediately), 401(k) retirement plan with company match and employee stock purchase plan.

JOB RESPONSIBILITIES

• Plans and schedules receipt and delivery of distribution center products.

• Performs routine quality inspections of incoming product and reports quality issues.

• Handles day to day execution of inventory processes for numerous items across different SKU's.

• Supervises the daily work schedules of picking, staging and loading outgoing shipments of product.

• Executes the delivery of any expedited shipments on an emergency basis.

• Measures, monitors and reports operations performance and efficiency metrics.

• Directs and guides the day to day operations staff including warehouse/driver positions.

• Oversees and/or performs SAP transactions. Will train as needed

• Executes continuous improvement programs using Lean principles.

• Utilizes the Matthews Management System in DC Operations.

• Leads employee training.

• Operates delivery vehicles and makes occasional deliveries (Required in DCs).

• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• 4+ years of previous service center experience; or equivalent combination of education and experience

• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.

• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).

• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.

• Self-motivated with critical attention to detail, deadlines and reporting.

• Ability to work overtime as necessary.

• Must have current driver's license.

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.

• Occasionally lift and/or move up to 50 pounds.

• The noise level in the work environment may be high.

• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Nearest Major Market: Albuquerque