Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Supv Technical Support - Federal

Expired Job

Centurylink Herndon , VA 20171

Posted 2 months ago

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Supervisor of Technical Support is responsible for scheduling personnel for new installations, operations and maintenance in support of a classified Government networks.

Job Description

  • This position supports P2912 in providing supervision for installation of new sites, modifications to existing sites and operations and maintenance

  • Candidate will manage technicians whose work includes, implementation, and repair support for P2912

  • Responsibilities include adherence and updates to SOPs, integration support with Network Operations Center (NOC), hiring new employees and updating status reports

  • Ability to provide hands on technical support and mentorship, to include coaching and development of employees with regards to new processes and quality standards, performance management, safety, and technical skill sets.

  • The Supervisor Technical Support provides oversight to ISP Installation and Maintenance technical staff including the following tasks:

  • Maintains staff schedules

  • Ensures tools are properly accounted

  • Ensures staff is appropriately trained

  • Maintains maintenance logs

  • Ensure adherence to installation standards restoration procedures, and sound engineering practices

  • Provide quality checks on work performed by ISP technicians

  • Completes Site Coordination Access Request Forms, allowing technician access to government facilities

  • Ensures personnel complete safety and compliance training

  • Provides input into weekly status meeting

Qualifications

  • Experience with installation procedures

  • Experience with supervision of personnel

  • Experience Cisco MSTP, MSSP and MSPP equipment helpful

  • Offer of employment contingent upon the results of a pre-employment drug test and background check

  • Good driving record

  • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience

  • Five or more years applicable work experience

  • US Citizenship required

  • Active TS/SCI with Poly

  • Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation

Education

Associates or Equivalent in Electronics or Engineering General

Alternate Location: US-Virginia-Herndon

Requisition # : 203205

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Principal Engineer Federal

Centurylink

Posted Yesterday

VIEW JOBS 11/17/2018 12:00:00 AM 2019-02-15T00:00 CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information. Job Summary The Federal Principal Engineer is responsible for all aspects related to the technical operation of the program products or services. Job Description * Oversee all engineering throughout the lifecycle to insure adherence to the Level 3 and customer policies and procedures. * Works with all stakeholders to develop and maintain the process for configuration control and release, this includes monitoring the day to day activities to identify and notify the team of risk related to the implementation of new network elements and changes. * Resolve complex network or network related issues. * Perform regular evaluations of the products offered and make recommendations leading to continual service improvement. Qualifications Education and Experience * Experience: 7+ yrs * Education Level: Bachelor's Degree * Field Of Study: Technical Discipline * Attention to detail with good organizational capabilities. * Ability to prioritize with good time management skills. Knowledge, Skills or Abilities * 7 – 10 years of progressive experience in a network engineering position. * Proven experience and success with LAN/WAN design, operation and implementation. * Proven experience with network capacity planning, network security principles, and general network management best practices. * Strong hands on technical knowledge of network components. * Working technical knowledge of current network hardware, protocols, and internet standards. * Proven hardware troubleshooting experience. * Application support experience. * Able to conduct research into networking issues and products as required. * CCNA, CCNP, CISSP certifications, a plus. * Knowledge of NIST SP800-53, SP800-37, SP800-137 Documents and Practices. * Highly self-motivated and directed. * Proven analytical and problem-solving abilities. * Ability to prioritize and execute tasks in a high-pressure environment. * Experience working in a team-oriented and collaborative environment. Alternate Location: US-Virginia-Herndon Requisition # : 207048 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Centurylink Herndon VA

Supv Technical Support - Federal

Expired Job

Centurylink