Supv Housekeeping

FINANCIAL RETURNS

• Control expenses and minimize waste within all areas of housekeeping.

PEOPLE

• Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.

• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.

• Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE

• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

• Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.

RESPONSIBLE BUSINESS

• Assist with scheduling and room assignments to ensure proper coverage.

• Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.

• Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.

• May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.

• Report, turn in, and/or log all lost and found items according to established procedures.

• May regularly assist with deep cleaning projects.

• May assist with other duties as assigned.