Suppression Service Technician - Hoods & Extinguishers (51068)

Job Details

Job Location: Hiller New England Amesbury - Amesbury, MA

Salary Range: Undisclosed

Description

The Hiller Companies, LLC has an immediate opening for Fire Suppression Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: A Fire Safety Technician is responsible for the inspection, maintenance, and servicing of fire extinguishers and kitchen suppression hoods in accordance with industry standards and regulations. This role is critical in safeguarding lives and property by conducting thorough inspections, performing required maintenance, and providing expert service to our valued customers.

Key Responsibilities:

• Conduct routine inspections of fire extinguishers and kitchen suppression hoods to ensure compliance with applicable codes and standards.

• Perform detailed maintenance tasks, including disassembly, cleaning, and reassembly of fire extinguishers and suppression hood systems to ensure optimal performance.

• Inspect and replace parts/components as needed, such as valves, hoses, nozzles, seals, fusible links, and detection lines, to maintain equipment functionality.

• Recharge fire extinguishers and suppression systems with appropriate extinguishing agents and pressurize them to recommended levels, following established procedures.

• Install and service fire extinguisher brackets, suppression hood nozzles, signage, and related safety equipment to ensure proper mounting and coverage.

• Provide on-site training to customers on the proper use and maintenance of fire extinguishers and suppression systems, promoting fire safety awareness and compliance.

• Respond promptly to service calls and emergency requests, troubleshooting issues and resolving them efficiently to minimize downtime.

• Maintain accurate records of service activities, including inspections, repairs, replacements, and customer interactions, using Service Trade platform.

• Assist with inventory management of fire extinguisher, suppression hood components, and stock, ensuring adequate supply levels and proper storage conditions.

• Work closely with Service Coordinator(s) to optimize work orders, routes, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.

• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

• Stay updated on the latest fire safety technologies, regulations, and best practices for both fire extinguishers and kitchen suppression systems.

• Perform semi-annual and annual inspections of kitchen suppression systems, including functional testing and discharge simulations when required.

• Clean kitchen hoods, ducts, and fans to remove grease buildup and ensure proper system operation.

Qualifications

What We Are Looking For:

• High school diploma or equivalent; technical or vocational training in fire protection or related field preferred.

• Certification as a Fire Extinguisher Technician (e.g., NFPA 10, NAFED) strongly preferred.

• Prior experience in fire extinguisher inspection, maintenance, and repair is highly desirable.

• Prior experience in hood system inspection, maintenance, and repair is highly desirable.

• Strong mechanical aptitude with the ability to use hand and power tools effectively.

• Excellent attention to detail and organizational skills.

• Effective communication skills, both verbal and written, with the ability to interact professionally with customers and team members.

• Valid driver's license with a clean driving record.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.

• Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.

• Capable of standing, walking, bending, and kneeling for extended periods.

• Ability to work at heights and in confined spaces as needed.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.

• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.

• Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.

• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.