Supportive Housing Case Manager

Description

SCHEDULE: 40 hours, Monday

• Friday, 8:00 a.m.- 4:30 p.m.

Pays $23.48 per hour DOE

LOCATION: 35 Creighton Street Jamaica Plain, MA

Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.

The Supportive Housing Case Manager works as part of an intensive case management team-serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques.

The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Supportive Housing staff on program-wide efforts to stabilize and promote the individual growth of all Congregate Housing tenants. Additional case management responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants' activities of daily living skills and creating individual service plans with tenants, and maintaining all necessary documentation.

Requirements

The Supportive Housing Case Manager must have a clear commitment to the population we serve, and be able to work as part of a team.

EDUCATION/TRAINING:

REQUIRED:

• High School Diploma or GED

• Strong written communication skills

• Computer Proficiency in Microsoft Office Products

PREFERRED:

• Bi-lingual

• Spanish/English

• Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders

• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants

• Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations

• Experience working as part of a team

PREFERRED:

• Experience working with chronically homeless individuals in Housing First programs

• Knowledge of local care-giving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement

• Knowledge of government benefits systems, and Boston area service providers

• Experience with HMIS