Supportive Housing Case Manager Individual Homelessness

Community Teamwork Lowell , MA 01850

Posted 1 week ago

Job Title: Supportive Housing Case Manager Individual Homelessness

Location: Greater Lowell and Merrimack Valley Region

Organization: Community Teamwork

Salary: Starting at $24.34 per hour

Work Schedule: 37.5 hours per week

Are you passionate about making a difference in your community? Join Community Teamwork as a Supportive Housing Case Manager and help us end homelessness in the Greater Lowell and Merrimack Valley Region.

About Us:

Community Teamwork is a private non-profit organization with over 500 employees committed to reducing barriers and creating opportunities for low-income individuals and families. We offer a supportive, mission-driven environment where you can thrive both personally and professionally.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

Benefits:

  • Casual work environment

  • 4 weeks of Paid Time Off

  • Medical, Dental, and Vision insurance

  • Paid Life Insurance

  • Tuition reimbursement

  • 12 paid holidays

  • Paid sick leave

  • Career advancement and professional development opportunities

  • 5% contribution to your 401K, whether you participate or not

  • Great co-workers and a fulfilling mission

Responsibilities:

As a Supportive Housing Case Manager, you will:

  • Conduct outreach and assessments in the community.

  • Evaluate and assess referrals using a Housing First framework.

  • Collaborate with local homeless service providers to facilitate smooth transitions from shelters to permanent housing.

  • Maintain accurate case records and collect data for statistical analysis.

  • Develop and implement participant-centered service plans, focusing on achieving participant goals.

  • Monitor participant progress, identifying strengths, needs, barriers, and goals to sustain housing and increase self-sufficiency.

  • Educate participants on daily living activities and refer them to necessary service providers.

  • Conduct home visits and assist participants in accessing community resources.

  • Network and maintain positive relationships with landlords, property managers, housing authorities, social service organizations, and state agencies.

  • Provide crisis intervention, mediation, and service coordination as needed.

  • Collaborate with internal and external partners.

  • Participate in regular meetings and training sessions.

Qualifications:

  • High School Diploma or equivalent required.

  • Relevant experience in case management or a related field.

  • Knowledge of community resources for low-income individuals and families.

  • Empathy and understanding of homelessness and related issues.

  • Excellent customer service skills and ability to communicate effectively with supervisors, co-workers, volunteers, donors, and participants.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficient in basic computer software and data collection systems.

  • Strong crisis management skills.

  • Ability to maintain accurate records and confidentiality.

  • Bilingual (English/Spanish, English/Haitian-Creole, English/Khmer, English/Portuguese) preferred.

How to Apply:

If you are ready to make a significant impact in the lives of others and be part of a dynamic team, apply today by clicking on the Start your Application button below!

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.


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