Support Technician

Dave & Buster's, Inc. Bayamon , PR 00956

Posted 2 months ago

The Fun Description

1200: Support Technician

We're excited to reopen our dining room and Midway and ready for you to join our team! At Dave and Buster's the safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines including: enhanced cleaning and sanitation practices, following social distancing protocols and providing our team members with gloves and masks to keep themselves and our guests safe.

POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.

NITTY GRITTY DETAILS:

  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.

  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.

  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.

  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.

  • Assists Guests by repairing and maintaining amusements equipment in a timely manner.

  • Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.

  • Assists the Guest with all requests and answers questions as needed and makes recommendations.

  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.

  • Notifies Manager of any Guest that is perceived to be unhappy.

  • Responsible for stocking, displaying, and securing merchandise in all storage areas.

  • Conducts merchandise inventory during and after shift, if applicable.

  • Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.

  • Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.

  • Properly positions and set up displays to increase Guest traffic and promote sales.

  • Assists in daily maintenance and organization of tech room and storage areas.

  • Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.

  • Assists with general store maintenance as directed by management.

  • Assists other Team Members as needed.

  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.

  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required.

  • Technical and/or electrical skills preferred, but not required.

  • Must demonstrate ability to clearly communicate with Guests and other Team Members.

STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:

  • Work days, nights, and/or weekends as required.

  • Work off an extension ladder.

  • Work in noisy, fast paced environment with distracting conditions.

  • Move about facility and stand for long periods of time.

  • Read and write handwritten notes.

  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Support Busser

Dave & Buster's, Inc.

Posted 2 months ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 The Fun Description 1100: Service Support We're excited to reopen our dining room and Midway and ready for you to join our team! At Dave and Buster's the safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines including: enhanced cleaning and sanitation practices, following social distancing protocols and providing our team members with gloves and masks to keep themselves and our guests safe. POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Adheres to all company safety and sanitation policies and procedures. * Responsible for bus stand cleanliness and stocking. * Ensures wait stations remain clean. * Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. * Performs opening/closing responsibilities, including party breakdown/duties. * Restocks and prepares supplies for shift change and or close. * Ensures food is properly garnished prior to running out to Guests. * Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. * Busses and resets tables. * Delivers food to tables and ensures the Guests have everything they need. * Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. * Assists in party setup. * Maintains cleanliness of restrooms, including restocking of supplies. * Cleans high chairs and booster chairs. * Assists other Team members as needed or when business needs dictate. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Restaurant and/or bar experience preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team members. STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. Dave & Buster's, Inc. Bayamon PR

Support Technician

Dave & Buster's, Inc.