Support Staff

Hendricks County Job Description

Title: Support Staff/Clerical

FLSA Status: Non-exempt

Department: Probation Office

Supervisor: 1) Assistant Chief Probation Officer

2. Chief Probation Officer

Hours of Work: 35 hours/week, Monday-Friday

PURPOSE OF POSITION:

To manage the daily clerical duties of the office including paperwork, answering phones, supporting the Probation Staff, and greeting/directing offenders placed on probation, as well as others entering the building.

ESSENTIAL FUNCTIONS:

• Conduct criminal record checks through I.D.A.C.S.

• Proficiency of Odyssey and SRS Case Management Systems.

• Compliance with INcite requirements.

• Set up Probation Department electronic files through Odyssey/SRS and assign to Probation Officers.

• Maintain and order office supplies.

• Answer telephone calls and greet those entering the building.

• Conduct daily Courthouse rounds and errands.

• Assist with maintenance and preparation of office equipment.

• Adhere to Personnel Policies adopted by the Hendricks County Courts for the Hendricks County Probation Department.

• Assist and cooperate with Hendricks County Home Detention, Hendricks County Work Release, Hendricks County Courts, and all other County agencies when requested.

• Comply with the Judicial Code of Conduct adopted by the Indiana Supreme Court.

NON-ESSENTIAL FUNCTIONS:

• Data entry of N.E.E.D.S. questionnaire.

• Assist Presentence Writer in gathering information for reports.

• Prepare claims to be submitted to the Auditor as directed.

• Assist Home Detention Coordinator with equipment inventory.

• Scan all discharged files for proper record keeping.

EDUCATION AND QUALIFICATION REQUIREMENTS:

• Highs School Diploma.

• I.D.A.C.S certification from the Indiana State Police.

• INcite compliance.

• Proficiency with Microsoft Word

• Proficiency with Odyssey and SRS.

• Proficiency with office equipment including, computer, fax, printers, and copiers.

• Ability to effectively and professionally deal with other people

• Ability to handle varied and changing priorities without direct supervision.

• Ability to maintain confidentiality.

RESPONSIBILITY:

This position is moderately complex in nature. Performance is guided primarily by specific instruction, guidelines, and procedures. This position answers directly to the Chief Probation Officer and indirectly to the Probation Officers. Works according to customary routine, and performs special functions or tasks as time allows. Several manuals, policies, guidelines, and agencies are available as sources of information in assisting in the performance of duties.

WORKING RELATIONSHIPS:

In addition to daily interaction with Probation Officers, a working relationship must be maintained with various other county offices, judicial agencies, law enforcement, offenders placed on probation, and the general public. Individual must at all times exercise sound judgment in the dealing with the public, attorneys, other Court staff members, other Department members, and other governmental entities. Individual must demonstrate the highest level of integrity and trust worthiness. Individual must respect and maintain confidentiality of all matters before the Department.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Work is performed in an office environment. The nature of the work carries an occasional risk of dealing with irate and/or intoxicated persons.

APPLICANT/EMPLOYEE ACKNOWLEDGMENT

The job description for the position of Support Staff for the Probation Department describes the duties and responsibilities for employment in this position. I acknowledge that I have received this job description, and understand that it is not a contract of employment. I am responsible for reading this job description and complying with all job duties, requirements and responsibilities contained herein, and any subsequent revisions.

Is there anything that would keep you from meeting the job duties and requirements as outlined? Yes______ No______

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