Support Specialist

Support Specialist

Do you enjoy routine work with established policies and procedures? You may thrive as a Support Specialist at American National.

You would be working with our Property & Casualty division to support various functions. End users depend on you for the quick, accurate routing of all correspondence relating to policy and claim files.

What You'll Do

• Research incoming correspondence and receivable payments for document categorization, account identification, and proper routing to various business areas

• Inspect, prepare and digitize incoming physical mail utilizing data capture software

• Complete security scans of external media prior to upload of materials

• Convert large digital files for compatibility and fit within enterprise document storage systems

• Maintain accurate logs for payments received via mail. Maintain internal tracking of priority, certified, and overnight packages.

• Troubleshoot, report, and repair erroneous digitized records and follow business rules for reporting and correction

• Follow records and retention protocol and schedule through storage and destruction of physical files

What You'll Need

There is no experience required for this position. You'll succeed in this role if you do well with self-motivation and work with minimal supervision. With each new project you will be given detailed instructions but will have minimal oversight from management.

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan.

Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.

American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team.

Candidates may check the status of their application(s) by logging into our Career Portal. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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JOIN OUR TALENT COMMUNITY

"If you believe you can make a difference in the lives of our clients, if you're willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. " - James Pozzi, Former President and CEO.

Nearest Major Market: Springfield

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