Support Services Team Leader

Labcorp Gainesville , FL 32601

Posted 2 months ago

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support Service Team Leader to join our team in Gainesville. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives" as we combat the COVID-19 pandemic.

Job Duties/Responsibilities

  • Assist in the supervision of the day to day operations of the non-technical staff for the specimen acessioning and processing department

  • Help lead the team in their daily processes and procedures

  • Assist with preparation of laboratory specimens for analysis and testing

  • Oversee routing of specimens to their respective prep areas

  • Encourage process improvements and best practices

  • Perform quality assurance checks to ensure efficiency and accuracy

  • Resolve any production errors as requested by management

  • Research and resolve any production errors while escalating when necessary

  • Engage in continuous process and service level improvements

  • Perform quality assurance checks to ensure efficiency and accuracy

  • Responsible for enforcing and managing policies and procedures

  • Perform administrative duties as needed

  • Requires a High School Diploma or equivalent and 3+ years of applicable experience.

  • Normally requires a Valid Driver's License along with a clean driving record.

  • Previous relevant experience; preferably in a clinical laboratory

  • Prior leadership experience is a plus

  • Familiarity with laboratory operations as well as policies and procedures is preferred

  • Strong computer skills and working knowledge of Microsoft Office

  • Excellent communication skills; both written and verbal

  • High level of attention to detail with strong organizational and prioritization skills

  • Strong critical thinking skills with the ability to make decisions in a fast paced environment

  • Ability to handle the physical requirements of the position

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Support Services Team Leader

Labcorp