Support Services Representative

Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution Processes requests for medical records, Explanation of Benefits, claim forms and itemized statements to designated business unit contact, usually an insurance carrier.

Other duties as assigned by Management. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HRinsightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & Experience Highschool or Equivalent Computer knowledge: MS Word, Excel, and Outlook Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills Ability to work in fast paced environment Must have demonstrated an ability to learn within a short period of time Ability to prioritize and manage multiple tasks Healthcare terminology Customer Service skills & Data Entry Ability to research and work independently Nice to Have Skills & Experience Coding Knowledge (CPT) 2 years of previous Healthcare background (Medical coding, MA, LVN, etc.) Experience with EMR Systems like OnBase, Epic Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.