Support Service Coordinator I

Agency: Department of Human Services

Opening Date: 04/19/2024

Closing Date/Time: 05/02/2024

Salary: Anticipated Salary: $3,789 - $5,408 per month ($45,468 - $64,896 per year)

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC009

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37172

Position Overview

The Division of Mental Health is seeking to hire a Support Service Coordinator I for the Elizabeth Packard Mental Health Center located in Springfield, Illinois to serve as shift coordinator in dietary services. Coordinates duties by monitoring and directing staff assigned to food preparation, portion control, setting up and serving of cafeteria line. Completes daily paperwork. Enforces Illinois Department of Public Health Sanitation and Safety Regulations to verify the safety of foods served to patients and staff.

Job Responsibilities

• Serves as shift coordinator in dietary services.

• Completes daily paperwork, i.e., cook sheets, pre-prep sheets, patient count, daily timesheets, storeroom ordering, updating diet orders, documenting temperatures being monitored, menu substitutions, food temperatures, labels or snack sheets, etc.

• Leads on serving line during meals, using appropriate portion control techniques.

• Enforces Illinois Department of Public Health Sanitation and Safety Regulations to verify the safety of foods served to patients and staff.

• Serves as designated lead worker.

• Monitors and assists in putting dietary stock away, making sure First In First Out system (FIFO) is used, items stored in proper locations, including weekly delivery's and large BidBuy deliveries.

• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of High School.

• Requires two (2) years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.

Conditions of Employment

• Per P.A. 98-056, requires the ability to complete a food handlers and training course and obtain a Food Handlers Certificate within 30 days of employment.

• Requires the ability to utilize office equipment, including personal computers.

• Requires ability to pass the IDHS background check.

• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

• All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 10:00am-6:00pm weekdays, 5:30am-1:30pm weekends & holidays, rotating days off:

Week 1: Off Mon & Sat

Week 2: Off Sun & Sat

Week 3: Off Sun & Thurs

Work Location: 901 E Southwind Rd Springfield, IL 62703-5125

Division of Mental Health

Elizabeth Packard Mental Health Center

Dietary

Agency Contact: DHS.HiringUnit@Illinois.gov

Job Family: Building, Fleet & Institutional Support; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield