Support Manager - Residential Services

Be Part of our Circle.

We empower people with intellectual and developmental disabilities to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.

Support Managers direct the operations and day-to-day functions of a group home setting. The individual in this role will support four individuals to be successful and self-determined in developing and pursuing their goals. They will provide leadership and supervision to the support team while promoting active engagement and quality services.

This is an hourly (non-exempt) role with a rate of $28.85/hour (equivalent to $60,000 annually)

What you will do:

• Develop, implement, and oversee Individual Support Plans and Outcomes for each participant living in the home

• Provide guidance and leadership to direct support staff on the distribution of day-to-day responsibilities

• Assist with onboarding and retention of new staff including daily notes, work site orientation, reviews, and supervised med passes

• Manage staff retention, facilitating staff development, training, and corrective action when necessary.

• Complete, update, and publish staff schedules using When I Work software

• Support individuals with daily living skills, including but not limited to hygiene support, meal preparation, and maintaining a clean environment

• Collaborate with the nursing team to understand and coordinate medical plans including medications, doctor appointments, and physical support required for each individual

• Uphold Missouri Department of Mental Health Division of Developmental Disabilities requirements, standards of support, and documentation compliance.

• Assist individuals' integration into the community with participation in support groups, employment, volunteer participation, and other memberships

• Assist individuals in planning and implementing personal goals, including empowering participants to make decisions

• Manage department and individual spending to address needs and adhere to agency financial policies

• Communicate professionally in stressful or emotional situations, especially to convey information and directions

• Execute and implement standards for completion of required documentation, including daily notes, charting, monthly progress reports, behavior data, and personal outcomes

• Support individuals in exercising their rights and responsibilities in all areas of life

What you can expect from us:

We'll celebrate and empower your unique gifts and contributions.

• We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.

• You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.

• Hands-on leadership that empowers team member innovation.

• Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off and so much more!

• STUDENT LOAN REPAYMENT ASSISTANCE

• Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.

What you will do:

The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:

• Bachelor's degree or equivalent relevant experience required,

• Three or more years of experience supporting individuals with developmental and intellectual disabilities

• Two or more years of supervisory experience

• Ability to complete CPR/First Aid, Level 1 Medication Aide Training, and Mandt -provided by St. Louis Arc at no cost.

• Valid Driver's License and Auto Insurance

We look forward to welcoming someone with the following knowledge and skills:

• Strong problem-solving, conflict resolution, and leadership skills

• Understanding of various developmental/intellectual disabilities and the support required

• Proficient computer skills

• Excellent communication skills including knowledge of behavioral writing and documentation requirements

• Ability to work autonomously as well as part of a team

• Ability to make sound and immediate decisions in order to ensure the safety of others

Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.

Apply today.

About St. Louis Arc:

Since 1950, people with disabilities and their families have been placing their trust in the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.