Support

Job Description: Support Position in Atlanta, GA, 30306

Job Summary:

We are seeking a dedicated individual to join our team as a Support in our Atlanta, GA location. The ideal candidate will provide assistance to customers and clients, troubleshoot technical issues, and ensure customer satisfaction.

Responsibilities:

• Provide excellent customer service and support to clients
• Respond to customer inquiries and resolve issues in a timely manner
• Troubleshoot technical problems and provide solutions
• Document and track customer interactions and resolutions
• Collaborate with team members to improve overall customer experience

Qualifications:

• Previous experience in customer service or technical support
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of basic technical concepts and software applications
• High school diploma or equivalent