Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Support Engineer, Level 2

Expired Job

Tech Data Corporation Groveport , OH 43195

Posted 2 months ago

Overview

Provides technical expertise in the management and problem resolution of external client networks in a multi-vendor converged infrastructure environment.

Essential Duties & Responsibilities Required

Principal Responsibilities:

  • Assists customers with technical solutions. Provides hardware and limited software support across multiple supplier/product lines converged solutions, specific focus on server, storage and networking for HPE and EMC.

  • Any certifications related to HPE, Data Domain and Avamar are beneficial.

  • Provides resolution of all technical and process related issues, using appropriate escalation points when necessary.

  • Reviews and consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.

  • Reviews and consults with customers concerning design, development and maintenance of products/services.

  • Communicates complex information and ideas clearly, concisely, and persuasively to target audiences.

  • Participates in products, solutions or services training to maintain technical knowledge, active certification and competence.

  • May assist in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.

  • Support Tech Data related projects.

Job Level Specifications:

  • Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

  • Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

  • May be solved by the application of specialized technical knowledge, concepts or theories.

  • Work is usually performed independently and requires the exercise of judgment and discretion.

  • Receives initial direction and work may be reviewed for accuracy and quality.

  • Interacts mostly with immediate management, project leaders and other professionals within the department or function.

  • Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

  • 4 or more years of experience with remote access networking.

  • Strong technical understanding of smart devices (iPhone, Androids, iPads.)

  • Strong understanding of network access methods, wireless connections, 802.1x protocols, and mobile device technology

  • Experience working with an Active Directory Windows server environment with Windows laptops

  • Strong understanding of networking principles and components including TCP/IP, DHCP, DNS, LDAP, RADIUS, routers, switches and firewalls.

  • The ability to learn new software and technologies (both iPass and 3rd party) quickly and efficiently.

  • Moderate skills with Unix operating environments.

  • Strong understanding of VPN and other internet security technology.

  • Experience with SQL beneficial.

  • Experience with SDK app development and troubleshooting beneficial.

  • Excellent analytical and problem solving skills.

  • Familiarity with spreadsheet manipulation and analysis.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Work Experience:

Typically 3-5 years with bachelor's or equivalent or 1-3 years with master's Education and Certification(s):

Bachelor's degree or equivalent experience

Distinguishing Characteristics:

One or more of the following certifications: VCP5, Cisco Data Center Unified Computing Support Specialist, CCNP, Hitachi Certified Professional Hitachi Certified Implementer, Cisco Data Centre Unified Computing Design Specialist, Network+, Server+, NAIP, NCDA, NCIE, HP-AIS, -ASE or MASE Travel for training and client support typically 10 - 20%


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Material Handler Level 2

Honeywell

Posted 2 weeks ago

VIEW JOBS 11/6/2018 12:00:00 AM 2019-02-04T00:00 Material Handler - Level 2 Innovate to solve the world's most important challenges Utilize your logistics expertise and be part of handling a variety of logistics issues in a manufacturing environment. You will assist in the daily store operations to ensure critical parts availability, material handling and so on . You will follow standard work and operating procedures to ensure those duties are fulfilled and goals are met. Execute the standard procedures and assist Logistics team to fulfill tasks Assist to drive a continuous improvement culture on the logistics process Assist to build a Customer Satisfaction and Service culture 25 Parts Binning 25 Parts Coding 25 Accuracy 25 Compliance YOU MUST HAVE * High School Diploma WE VALUE * Some experience in Store/material handling * Computer literacy * Good oral and written communication skills * Strong work ethic and initiative to learn processes * A certain degree of creativity and latitude Due to US export control laws, must be a US citizen, permanent resident or have protected status.NonexemptHow Honeywell is Connecting the WorldINCLUDES * Continued Professional Development * Continued Professional Development * Continued Professional Development ADDITIONAL INFORMATION * Job ID: HRD40019 * Category: Integrated Supply Chain * Location: 6766 Pontius Road, Groveport, OH 43125 USA Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Honeywell Groveport OH

Support Engineer, Level 2

Expired Job

Tech Data Corporation