Support Coordinator

Position Details

Position Information

Recruitment/Posting Title Support Coordinator Posting Number 24TM0224 Department SEBS - Personnel Overview

The School of Environmental and Biological Sciences, located on the George H. Cook Campus, is one of the largest schools of Rutgers University in New Brunswick, New Jersey. We pursue excellence in research, teaching, and outreach in areas of study that address the biological spectrum from molecules to ecosystems. Our emphasis is on both the fundamental sciences and the social and human dimensions. We offer 21 undergraduate majors, including plant and animal sciences, microbiology, biotechnology, agriculture and food systems, landscape architecture, food and nutritional sciences, ecology and evolution, marine science and oceanography, environmental sciences and meteorology, human ecology, entomology, and environmental economics.

In addition to instruction in the classroom, field, and laboratory, our students have opportunities for experiential learning on and off campus, including a growing emphasis on international experiences through short- and long-term study abroad. Students also have access to a robust program of applied research and outreach hosted by the New Jersey Agricultural Experiment Station laboratories, farms, business incubators, and marine stations throughout the state.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Support Coordinator for the School of Environmental and Biological Sciences.

Among the key duties of the position are the following:

• Serves as a frontline point of contact for current employees and other stakeholders seeking assistant with HR-related inquiries.

• Provides exceptional customer service support across 12 academic units and outlying extension centers while delivering accurate and timely information regarding HR policies and procedures.

• Addresses a wide range of HR-related questions and concerns promptly and professionally and collaborates with HR team members and other university departments to ensure consistent and effective communication and service delivery.

Position Status Full Time Hours Per Week 40 Daily Work Shift Day Work Arrangement FLSA Nonexempt Position Salary $24.00-$35.00/hr Payroll Designation PeopleSoft Terms of Appointment Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

• Bachelor's degree or an equivalent combination of education and/or experience.

Certifications/Licenses Preferred Qualifications

• Prior experience in customer service or HR support role is highly desirable.

• Degree in Human Resources, Business Administration, or a related field preferred.

Required Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills, with the ability to interact effectively with individuals at all levels.

• Excellent problem-solving abilities and attention to detail.

• Proficiency in Microsoft Office Suite and familiarity with HRIS systems.

• Commitment to maintaining confidentiality and handling sensitive information with discretion.

• Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Equipment Utilized Physical Demands and Work Environment Special Conditions

Posting Details

Posting Open Date 06/04/2024 Posting Close Date 07/04/2024 Open Until Filled No Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Cook (RU-New Brunswick) City New Brunswick State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Do you have a bachelor's degree or an equivalent combination of education and/or experience?

• Yes

• No

• Do you have any recruitment experience? If yes, explain your role in a full paragraph.

(Open Ended Question)

• What are your approaches to promoting great customer service?

(Open Ended Question)

• Have you ever worked on file archiving projects and managed files and records in both paper and electronic formats?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV
• List of Professional References (contact Info)

Optional Documents

• Cover Letter/Letter of Application