Support Coordinator - Memphis Or Nashville, TN

Unitedhealth Group Inc. Memphis , TN 38103

Posted 2 months ago

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

ECF CHOICES Program offers person-centered care planning, support coordination, and support services for individuals receiving Home and Community-Based Services (HCBS).

The Support Coordinator is responsible for identifying, developing, and supporting opportunities for a member's community involvement, including achieving and maintaining competitive, integrated employment consistent with the member's individual strengths, preferences, and conditions for success.

If you are located in Memphis or Nashville, TN, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Maximizing member strengths, resources and opportunities available in the member's community and natural supports available to the member in coordination with ECF services and supports to enable the member to achieve his / her desired lifestyle and goals for community involvement, employment and independent living, and wellness

  • Assessing a member's physical, behavioral, functional and psychosocial needs

  • Identifying the physical health, behavioral health and long-term services and other support services and assistance (e.g., vocational rehabilitation, housing or income assistance) that are necessary to enable the member to achieve his/her desired lifestyle, goals for community involvement, employment and independent living, and wellness and to address identified needs

  • Ensuring timely access to and provision, coordination and monitoring of physical health, behavioral health and long-term services and supports necessary to facilitate the member's community involvement, including achieving and maintaining competitive, integrated employment, consistent with the member's individual strengths, preferences and conditions for success and necessary to maintain or improve his or her physical or behavioral health status and functional abilities, to maximize independence, to ensure the member's rights and choices, health, safety and welfare, and as applicable, to delay or prevent the need for more restrictive and more expensive institutional placement

  • Facilitating access to other support services and assistance the member needs to achieve his / her desired lifestyle, goals for community involvement, employment and independent living and wellness and to address identified needs

  • Performs other related functions as assigned

Must live in the state of Tennessee and Travel To Members Homes up to 75% of the time.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in social work, nursing, education, rehabilitation counseling, or other human service (e.g. psychology, sociology) or health care profession or other related field as approved by TENNCARE; or

  • Be an RN or LPN, with a preference that such individuals also have current Certification from the Developmental Disabilities Nurses Association as a Certified Developmental Disabilities Nurse (CDDN) for RNs or a Developmental Disabilities Nurse (DDC) for LPNs or

  • 5+ years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership (Copy of certification required) or

  • 5+ years of experience working within the community health setting

  • Experience in long-term care, home health, hospice, public health, ICF/IDD, Special education, or advocacy role

  • 2+ years of experience working with MS Word, Excel and Outlook

  • Ability to travel in assigned region to visit Medicaid members in their homes and/or other settings, Including community centers, hospitals or providers' offices

Preferred Qualifications:

  • Registered Nurse, social worker or other degree professional recognized as a QIDP / QDDP

  • Experience with electronic charting

  • Background in managing populations with ID and/or DD, complex medical and behavioral health challenges

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Support Coordinator, members, QDDP, HCBS Waiver, Quality, Leadership, telecommute, telecommuter, telecommuting, remote, Long term Services, Medicaid, Community, Nashville, Knoxville, Chattanooga, TN Tennessee, East Tennessee, Middle Tennessee, West Tennessee

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Support Coordinator - Memphis Or Nashville, TN

Unitedhealth Group Inc.