Support Associate

Chico's Fas, Inc. Reston , VA 20190

Posted 2 weeks ago

Support Associate Brand: White House Black Market

Category: Stocking


Reston Town Center, 11909 Market Street, Reston, VA

The Support Associate is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

1.Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
2.Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices.
3.Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction.
4.Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes.
5.Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
6.Ensures new products are properly merchandised and represented in a timely manner.
7.Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
8.Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
9.Other duties as assigned/required.

1.Must be 18 years of age or older
2.High school diploma or equivalent
3.Previous stock or cashier experience preferred
4.Excellent communication skills
5.Excellent customer service skills
6.Strong organizational skills and ability to multi-task in a fast-paced environment
7.Must be able to work the majority of the shift standing
8.Ability to work quickly and within strict timelines
9.Ability to demonstrate teamwork
10. Exposure to visual merchandising and product placement techniques desired
11. Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
12. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sage Intacct Implementation & Technical Support Consultant II

Wipfli LLP

Posted Yesterday

VIEW JOBS 3/23/2019 12:00:00 AM 2019-06-21T00:00 Overview Go Beyond the Ordinary. Join Wipfli LLP. We are excited that you made the decision to consider joining Wipfli LLP. In doing so, you've decided to go beyond the ordinary public accounting and consulting firm. We hope that you find, in Wipfli LLP, the firm where you will meet all of your goals and aspirations in life and work. Guided by our mission statement, "To contribute to the success of our associates and clients", we will contribute to your development of technical and soft skills, so you can ensure our clients are successful. Since 1930, we have grown to be a thriving national firm, with a local presence, and subject matter experts of a large firm. We will help our associates and clients -- and perhaps you -- thrive. All along, the Wipfli Way has guided us in making our associates and clients successful, and creating a culture that values relationships. As we begin our relationship with you, we look forward to learning how we can help turn your ideas into realities, and how you will turn the challenges of our clients into opportunities for their success. To further explore more about The Wipfli Way and all we have to offer, please go to our website to learn more. Wipfli LLP is currently looking for a Remote Technical Support Consultant servicing our Sage Intacct clients. Under the direction of the Financial and Operational Systems Service and Delivery leaders, this professional researches, documents, troubleshoots, presents, designs, and assists in the implementation of technical solutions for reported problems or project assigned tasks, in accordance with firm policies and procedures. Responsibilities * Collaborate with Sage Intacct clients to understand, troubleshoot and resolve technical support requests. * Conduct technical research and fact gathering to support root cause analysis of problems, issues, or tasks assigned. * Produce technical documentation for assigned tasks according to firm policies and procedures. * Research, document and present potential technical solutions for reported problems or project assigned tasks. * Participate in identifying potential impacts or risks of the proposed technical solutions including identifying mitigation options. * Resolve incidents or problems using established guidelines and procedures * Escalate unresolved and challenging technical support issues to other associates. * Design, develop, or configure systems to meet documented requirements related to project work. * Participate in the implementation of technical solutions. * Participate in Vendor interactions as required or directed from project leader. * Perform technical testing to ensure negative impacts have been mitigated. * Follow and suggest improvements for technical support processes and change management procedures. * Perform on-call support for after business hours as needed. Qualifications * Requires an Associate Degree in Accounting, or an equivalent combination of education and job related experience * A Bachelors Degree in Accounting and or related major would be preferred * Requires a valid driver's license * Requires at least three years of job related experience * Requires one to two years of technical experience, technical support experience preferred * Ability to plan, prioritize, and organize work effectively * Ability to balance many projects simultaneously * Ability to work under pressure and time deadlines * Ability to analyze data and recommend solutions * Ability to observe, think critically, and demonstrate a rational thought process and linear thinking * Strong written and verbal skills are very important for this position * Proficient in Word, Excel, and Outlook * Experience with technical support software such as ZenDesk or FreshDesk would be preferred Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, citizenship status, veteran status, disability, or any other characteristics protected by federal, state, or local laws. #WIPFLIHP Wipfli LLP Reston VA

Support Associate

Chico's Fas, Inc.