Insurance Auto Auctions, Inc. is searching for a Support Analyst Intern to join our team for the summer.
Founded in 1982, Insurance Auto Auctions, Inc. is one of the leading North American salvage auto auctions. We have exclusive focus on the automotive total-loss industry and over 150 corporate owned facilities across the United States and Canada. We provide Sellers and Buyers with the best solution to process and acquire total-loss, recovered-theft, fleet lease, dealer trade-in and collision damaged rental vehicles
In this role, the Intern will work with IT Support Manager to gain in-depth knowledge of the service desk operations. Intern will cross train with technical analysts and have tasks assigned by the IT Supervisor.
Assist with setting up new hires in AD access and termination requests
Ordering hardware/software for IAA internal employees
Create electronic database of hardware within the building
Dispatch tickets to analysts
Hot Swap Program
Work station set up for new corporate employees
Performs other duties as assigned
Strong written and verbal communication skills
Customer Service focused and enjoy working with others
Basic knowledge of Windows 10 OS
Basic data entry using Excel or other tools
IAA is committed to providing equal employment opportunities regardless of race, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status.
IAA is a drug-free workplace. EOE
KAR Auction Services