Prisma Health Greenville , SC 29617
Posted 4 days ago
Inspire health. Serve with compassion. Be the difference.
Job Summary
Join our growing call center team of Scheduling Support Analysts in the Medical field! Work with a team of inter-related staff who schedule patients for appointments or work with patients to find their right doctor. You will use your computer skills, along with compassion for our patients to make a difference every day! Bring your experience to Prisma Health. Immediate position available in our Greenville, Easley, Sumter, and Columbia call center. Prisma Health is proud to offer available work shifts weekdays between 7am and 7pm.
Accountabilities
Log interaction outcome in contact management system.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
High School Diploma or equivalent
2 years
Knowledge, Skills or Abilities
Passion for creating exceptional customer experiences both by helping and retaining customers.
Tech savvy with a strong knowledge of Android, iOS, and Windows devices
Metrics-driven and proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Basic computer skills
Proficient computer skills (word processing)
Data entry skills
Work Shift
Day (United States of America)
Location
Greenville Memorial Med Campus
Facility
7001 Corporate
Department
70019063 Call Center
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Prisma Health