Support Agreement Sales Analyst

Belden Grass Valley , CA 95945

Posted 7 months ago

Grass Valley is a global leader in hardware and software solutions that make television happen. We're focused on empowering customers to create, control and connect content wherever, however and whenever it is consumed. We provide the innovative tools cameras, instant replay, signal management and more to help customers improve the efficiency of their operations while telling better stories to attract and keep viewers. With Grass Valley's integrated solutions that enable flexibility, efficiency, cost-effectiveness, quality and scalability, broadcasters and content creators have what they need to sustain their businesses.

Grass Valley is just one of the many brands that make up Belden's impressive portfolio. Belden is a multi-billion dollar global organization of 10,000 talented people that supports the mission-critical network infrastructure and audio visual broadcast needs of many of the world's best-known brands, placing us at the heart of the global transformation to a truly connected world. We are seeking driven, results-oriented team members to help us continue to grow and succeed.

Job Summary:

Support Agreement Sales Analyst

North American (NAM) Service Agreement Sales Team

Position Overview

You will work within a team selling Grass Valley GVCare Service Agreements (SA). This is a commissioned position with a shared team quota. This inside sales analyst position will be selling support agreement renewals. You will start with customer data then work directly with customers to deliver proposals. You will follow up on these, doing revisions and pressing customers for timely closes (wins) and recording into a CRM system. Other duties as assigned.


Key Functions

  • Build strong customer relationships, actively listens to understand expectations, anticipate needs, and deliver professional on-time correspondence

  • Maintaining Excel based sales tools

  • Develop customer quotes/proposals

  • Maintain and regularly update SFDC opportunity tracking

  • Interface with internal group such as regional sales people, accounts receivable and customer support to resolve customer issues and drive sales

  • Execute and interpret reports to reveal SA sales opportunities

Required Skills and Experience

Skills & Competencies

  • Inside Sales experience

  • Microsoft office suite with advanced skills in Excel (required) including macros

  • Telephone and team communication skills (both speaking and listening)

  • Professional written communication skills that reinforces Grass Valley's brand/reputation

  • Working knowledge of CRM systems. is a strong plus

  • Working knowledge of ERP systems. SAP is a strong plus.

  • Ability to be resourceful, build rapport, influence and collaborate with internal departments

  • Must be detail oriented and quality driven with the ability to multi-task throughout the day

  • Must be able to maintain very professional customer interactions at all times

  • Full-time, permanent hourly. Some overtime may be required during peak times.

  • Grass Valley thrives on collaboration with a diverse, global team developing cutting-edge software, hardware and service solutions that provide a rewarding customer life-cycle experience;

  • Grass Valley offers competitive compensation packages in an energizing and supportive work environment;

  • Grass Valley is made up of fun, dynamic people dedicated to performance and teamwork;

  • Grass Valley is transforming creating innovative new products and opportunities for employees to serve customers' changing needs.

Join an industry leader bringing state-of-the-art products, software and solutions to the broadcast industry.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Support


Posted 1 week ago

VIEW JOBS 10/8/2019 12:00:00 AM 2020-01-06T00:00 Sales Support 12285 Loma Rica Drive, Grass Valley, CA 95945 Part-Time Shift(s): Monday-Friday between 8am-5pm OVERVIEW: Working as Part-Time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 12285 Loma Rica Drive, Grass Valley, CA 95945. RESPONSIBILITIES: The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to: o Assisting with sales/customer service o Managing inventory o Placing and fulfilling orders o Receiving and shipping inventory o Performing deliveries with company vehicle REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or over o A valid driver's license and the ability to meet our driving record requirements o Possess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market o Excellent written and oral communication skills o Possess strong computer skills and math aptitude o Exhibit strong aptitude for sales and a desire to sell o Highly motivated, self-directed, and customer service oriented o Demonstrate our core values of ambition, innovation, integrity and teamwork o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY) PREFERRED POSITION QUALIFICATIONS: o Possess interest in career advancement. ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. Fastenal Grass Valley CA

Support Agreement Sales Analyst