Supply Chain Program Manager

Amazon.Com, Inc. Seattle , WA 98113

Posted 2 months ago

Amazon's Packaging Team is looking for a highly motivated Supply Chain Program Manager to help drive this team to the next level. The Supply Chain Program Manager will be responsible for successful delivery of insights enabling the Packaging Team visibility and efficient use of data to drive breakthrough performance in cost savings and supplier performance. In this role you will create, build, manage and own the team's tools and processes enabling performance monitoring and reporting (e.g. requirements, delivery dates, cost, quality, maintenance, etc.), optimized equipment business allocation, should-cost analyses, make-or-buy decisions, and the communication of all vital information to customers and stakeholders. Responsibilities include collection of business requirements from internal and external customers, writing specifications, driving development schedules from design to release, and managing the successful launch. You will interact with multiple internal teams across Amazon and external teams across the Amazon's suppliers. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will develop insights into Amazon's and supplier's systems, processes, and critical data elements to ensure the packaging team reaches its strategic goals.

The ideal candidate will be an exceptionally strong analytical thinker who can demonstrate teamwork, relationship building and ability to influence others. S/he will thrive in fast paced dynamic environments and have very strong communication and presentation skills. Our environment is very fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide in an environment that has a considerable amount of ambiguity.


  • End-to-end creation and ownership of tools and processes, including business reviews and metrics-related programs; goal setting, tracking and reporting; MBR and QBR reporting.

  • Define analytical approach and metrics strategy for the packaging team

  • Work with suppliers' program management to build and deliver consolidated analytics capabilities

  • Translate packaging team business goals into measurable performance KPIs

  • Build new business intelligence mechanism and utilize existing tools to report on performance KPIs

  • Key focus on program management activities including planning, sourcing, risk management, reporting, and cost reduction

  • Establish relationships with customers and stakeholders to allow better project tracking at the customer level

  • Engage with the external technical and business community

  • Bachelor's degree within Engineering, Business, or related field

  • 5+ years of experience as a project/program manager

  • 5+ years of experience analyzing cost/benefit of proposed projects

  • 3+ years of experience in procurement and/or purchasing

  • 3+ years of experience in Microsoft Excel

  • MBA or advanced degree within Engineering, Business, or related fields.

  • Experience supporting launch of new sites.

  • Demonstrated ability to independently solve ambiguous problems.

  • Excellent written and verbal communications skills - ability to interface with all levels of the organization, specific strength in influencing decision makers.

  • Ability to work in a fast-paced environment where continuous innovation.

  • Advanced data analysis skills; the ability to extract and synthesize data in order to make data-backed business decisions

Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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Supply Chain Program Manager

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