Supply Chain Operations Manager

Lyft San Francisco , CA 94118

Posted 2 months ago

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

This newly created position is responsible for overseeing Supply Chain Operations through collaboration with senior leadership and department executives. This person will collaborate heavily with cross functional stakeholders, including Accounting, Finance, and Compliance to establish best in class procurement/supplier management processes.

In this role, the successful candidate will focus on delivering our major programs and have experience in ERP transition, as well as an understanding of market standard practices associated with Procure-to-Pay and Order-to-Cash. A strong candidate will be able to gather business and technical requirements and develop cross functional program plans to deliver high value solutions. This person will be expected to manage a team, set and execute a project plan, chair associated governance meetings, develop cohesion between teams, solve problems and escalate as required. This role will report to the Head of Central Supply Chain and Strategic Business Development.


  • Overseeing daily Supply Chain operations through collaboration with senior management and department leaders, generating correspondence, and planning and coordinating leadership meetings

  • Supporting preparation and facilitating Lyft Supply Chain Quarterly Business Reviews

  • Collaborating with Accounts Payable, Accounting, Finance, Compliance, Legal, Supply Chain leaders and other stakeholders to identify and implement end-to-end procurement/supplier management process improvements

  • Assisting in the design and enhancement of company-wide policies and standard procedures to facilitate efficient and effective procurement activities and systems

  • Driving programs that ensure adherence to company policies that apply to the Procure-to-Pay process, including education/training, compliance monitoring, and reporting activities, and Travel policies

  • Co-developing department budget plans in partnership with leadership and FP&A

  • Providing leadership on strategic projects in partnership with IT and Procurement Subject Matter Experts

  • Building and maintaining reporting dashboards, metrics and KPIs to analyze data and proactively surface issues, suggestions and inferences

  • Reviewing and approve the Procurement Standard Operating Procedures

  • Updating and maintaining the Procurement internal website and content library

  • Supporting remediation plans and executive reporting for audit findings and controls


  • 5+ years of industry experience working in Strategic and Procurement Operations

  • Has been a business owner for assigned categories, possessing a complete understanding of internal and external variables that impact category and our business

  • Built and maintained (partnering) effective working relationship with assigned business area

  • Independent self-starter with high degree of confidence and business acumen

  • Solid team player; can work cooperatively and effectively in a team environment

  • Strong consultative, analytical, and problem solving skills

  • Excellent interpersonal, communication, and negotiation skills

  • Self motivated, reliable, passionate, and can keep to deadlines

  • Multiple category experience is a plus

  • Bachelor's degree in supply chain management, finance, business administration, related discipline or relevant work experience. MBA or other advanced degree is a plus

  • SPSM, CPSM, or CTPE Certification is a plus

  • Experience with Oracle is a plus

  • Experience with implementing Procure-to-Pay and Order-to-Cash processes


  • Great medical, dental, and vision insurance options

  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off

  • 401(k) plan to help save for your future

  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

  • Pre-tax commuter benefits

  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

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Supply Chain Operations Manager