Supplier Quality Program Manager

Medtronic Inc. Memphis , TN 38103

Posted 1 week ago

Careers That Change Lives

In this exciting role as a Program Manager you will have responsibility for overseeing the governance of internal supplier controls, the Quality Agreements program, and Quality Management Systems changes.


The Restorative Therapies Group develops life-restoring therapies and healthcare solutions that span the care continuum; integrating technologies and applying clinical and economic evidence to increase patient access, improve efficiency of procedures and deliver successful patient outcomes.

A Day in the Life

This position will be responsible for managing strategic RTG Supplier Quality programs to ensure success. This will include overseeing the governance of internal supplier controls, the Quality Agreements process, and Quality Management Systems changes.

Internal suppliers (aka Medtronic sites) require the same oversight and management of external suppliers. This position will be collaborating with other Medtronic businesses to ensure proper supplier controls. From the time the Quality Agreement is initiated to the time it is approved and stored in the supplier files this position will own the process including oversight, improving cycle times, and providing guidance to the RTG sites. Lastly, RTG sites have their own QMS system to manage within; this position will coordinate changes with all the RTG sites to ensure processes are standardized across RTG.

Relative to all the programs being managed, this position will need to understand product and business objectives and manage projects in alignment with business goals. Lead cross functional project teams comprised of a broad range of diverse cross-functional members, potentially including outside vendors and spanning multiple geographic locations.

Report and escalate to management potential issues as needed. Proactively anticipate and identify risk areas and alert stakeholders. Proactively determine and make recommendations for optimal paths for project success.

Identify and monitor project performance metrics. Analyze and present trends and recommendations to peers, the team leader, and management. Maintain and continuously improve the project management process, guidelines, tools / templates, best practices, and overall implementation. Train teams on adopted practices.

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

Bachelors Degree with 5+ years of experience or

Master's degree with 3+years of experience

Six sigma certification

Nice to Have

Experience in project/program management, lean leader certification, blackbelt six sigma certification, quality engineering and/or supplier quality, prior work experience in medical device preferred, PMP certification.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.

We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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Supplier Quality Program Manager

Medtronic Inc.