Supplier Quality Engineer

Company Overview

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Heatcraft is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their five market-leading brands: Bohn, Larkin, Climate Control, Chandler, and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Location: Tifton, GA-100% Onsite

Job Description

WHAT YOU'LL BE DOING

As the Supplier Quality Engineer, you will gather and analyze data to plan, coordinate and report quality improvements. Conduct internal quality controls concerning particular areas or company products to ensure quality procedures and norms are met.

Responsibility: The Supplier Quality Engineer (SQE) functions within Quality team across the product life cycle and multiple technology domains. The team has responsibilities for the work product Quality and Integrated Product Team (IPT) execution across requirements, design, procurement and manufacturing, test, integration and sustainment. The individual will interface with various functional and program areas within HRP and associated sub-contractors to assure compliance and continuous improvement. Under general direction, leads supplier related quality issues and improvement projects to ensure successful supplier base with systems that meet business criteria. SQE will issue supplier corrective action requests (SCARs) and Production Part Approval Process (PPAPs) to suppliers in a timely manner and ensure effective containment within HRP.

Accountability: The position requires results-based execution of Quality tasks within the assigned Integrated Product Team(s) focusing on processes and design following procurement into build, test and sustainment. The individual will provide Quality Sciences Subject Matter Expertise for work products and process compliance to meet tactical and strategic objectives. This position will ensure IPT alignment to HRP processes enabling Quality products and drive overall Quality performance. The individual must be able to work at all levels of the organization to drive systemic root cause and corrective action utilizing quantitative and/or qualitative analytical capabilities and be able to communicate basic process diagnostics in a concise data driven manner. Specifically, the individual in this position will be accountable for data integrity and accuracy of defect documentation, CARs, Material Review Board (MRB) Disposition, Standard Enforcement, Follow-though, Technical, Operational and Process Assessments, Variation Management and Continuous Improvement.

Authority: The individual SQE must apply effective analytical skills to prioritize opportunities for improvement, set expectations and hold process owners accountable to achieve compliant standards and improvement mindset with results-oriented data driven skills. They must exhibit strong planning, coordination, facilitation, analysis, coordination and influencing skills to achieve continuous improvement objectives. This will take place process-by-process, program-by-program. Results will link up to successful program execution. The candidate must also have Quality Science understanding and Product Development, Hardware and/or Software Quality Principles and/or Software Development Life Cycle, Supplier Quality Management and Manufacturing knowledge. The SQE has the independence, authority, and empowerment to enforce all aspects of HRP Quality Standards to ensure compliance to company standards, certification body and contractual requirements.

Overall Duties:

• Ensure flow down of HRP and contract program requirements to hardware and/or software designers and throughout procurement and/or development, build, assembly, and sustainment phases

• Analyze warranty data and determine critical suppliers t o lead, facilitate, and influence Root Cause, Corrective and Preventive Action activity

• Lead compliance to design and build related Quality/mission success requirements through the engineering - delivery and support and application of existing Quality systems

• Conduct/Coordinate process and product evaluations, audits, and assessments at supplier site

• Complete multi variable relational data analysis for situational awareness, predictive and systemic performance issues

• Assist or lead start up activities and/or site activations in Quality plan development and execution

• Identify changes in customer, regulatory, or statutory requirements and facilitate implementation at the organizational, program or enterprise level

• Perform engineering evaluation, defect analysis, and develop/implement nondestructive test methods and equipment

• Ensure proper investigations and analyses were preformed prior to effective closure of issues

• Review and approve Technical and Manufacturing Data Package release and change control

• Review major deliverables to ensure contract compliance prior to delivery to the customer

• Team with other Quality engineers to form a collaborative, highly intellectual, statistical-approach organization

• Local Customer Representative Interface

• Define and infuse differentiating value of Quality

Qualifications

WHAT WE ARE LOOKING FOR

In order to be successful in this role, you will need to have the following:

• Bachelor's degree (preferred) in Engineering.

• MBA / MS (recommended)

• At least 3 years relevant experience.

• Preferred related certifications: ASQ CQE, CMQ/OE, CQA, 6Sigma GB, BB, MBB, Lean

• Excellent verbal and written communication and presentation skills. Comprehension of practical applications of engineering science and technology.

• Strong project management abilities.

• Engineering, Technology and Quality Sciences education and background

• Knowledge of Quality systems, concepts, and management and planning tools

• Statistical Quality/Process Control knowledge including implementation

• High energy, self - starting team player who achieves goals and continuous improvement

• Ability to generate, review, and / or implement policies and procedures, work instructions and test procedures

• Demonstrated analytical skills in Root-cause analysis, corrective / preventive actions

• Strategic and tactical thinking, planning, facilitating and team-coordination skills

• General knowledge of industry technical standards (such as ISO9001)

• Excellent interpersonal skills for collaboration, communications and presentations

• Ability to operate in a dynamic and challenging, team-oriented environment

• Customer communication and interface experiences

Expected Results:

• Behavior

• Connected to HRP Leadership Principles, Quality Team Beliefs

• Performance Evaluation and Ratings

The Compensation range for this position is approximately $69,000 - $90,000 and will be based on the candidate's qualification, experience, and education.

WHAT WE OFFER

At Heatcraft, we realize that our greatest assets are our employees. That's why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. This position is 100% onsite.

• Competitive base salary

• Excellent medical plans designed to support healthy lifestyles

• Mental and financial health programs

• Outstanding 401K with company matching and 1-year bonus

• Employee Stock Purchase Program

• Community involvement opportunities

• Robust Employee Assistance Program

• And much, much more!

WE VALUE DIVERSITY

Here at Heatcraft, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox/Heatcraft is an equal opportunity employer.

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