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About Mars, Incorporated
Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's, SNICKERS, TWIX, MILKY WAY, DOVE, PEDIGREE, ROYAL CANIN, WHISKAS, EXTRA, ORBIT, 5, SKITTLES, UNCLE BEN'S, MARS DRINKS and COCOAVIA. Mars also provides veterinary health services that include BANFIELD Pet Hospitals, Blue Pearl, VCA and Pet Partners. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.
Position Title: Supplier Quality Assurance Technologist
Reports To: Sr. Commercial Materials SQA Manager, Raw & Ingredients SQA Manager
Level: T1 (Individual Contributor)
Location: Hackettstown, NJ (HKT)
Purpose of Role:
Assures "fit for purpose" for raw materials, packaging, and premia (i.e., promotional products that extend brand awareness) that meet/exceed the needs of the regional manufacturing sites and end-users. Ongoing responsibilities of the role include ensuring continuous supplier process improvement, identifying and executing cost improvement initiatives, assuring food/human/product safety, continuous quality improvement, and performing supplier site visits and audits. The role requires functional expertise in food, organics and/or snack materials along with inorganic material science knowledge in support of packaging/premia. The Supplier Quality Assurance Technologist interacts extensively with the Commercial buying team, manufacturing, product, packaging and commodity development functions with a special emphasis and deep functional knowledge within a unique commercial buying category (i.e., cocoa, paper, gum, colors, fabrics, etc.).
Assures quality and consistency of raw, packaging material, and/or premia supply within the region.
Creates material risk assessments and supplier improvement plans
Works in partnership with Commercial Buying Team and Site-based Quality Services identifies and executes inbound material cost, quality, food safety and efficiency improvement projects
Manages all inbound supply risks including material security, quality, food/product safety and regulatory compliance.
Performs supplier site audits and ensures completion of identified corrective actions
Communicates effectively with multiple internal customers in Commercial, R&D and Supply
Performs supplier performance reviews and manages supplier performance metrics
Mission Critical Competencies
Managing and Measuring Work
Science and Technology
Managing through Systems
Key Functional Skills/Knowledge
Quality management systems
Food safety management
Process Improvement methodologies
Statistical Process Control
Demonstrated troubleshooting ability
Knowledge of food processing equipment and controls
Familiarity with food law, consumer product safety and regulatory guidelines
Effective communication skills
Ability to drive positive change at supplier locations
BS degree in Chemistry, Food Science, Engineering or related technical field
3 years of experience in a technical area such as R&D product development, quality systems, laboratory management, manufacturing, or engineering
Ability to travel 50 to 75% of the time
Proficiency in Microsoft Office
2+ years of experience with direct supplier chain quality management
5+ years of experience in a technical area such as R&D product development, quality systems, auditing, food safety, laboratory management, manufacturing, or engineering
Proficient foreign language (Spanish/Portuguese preferred)
Decision Making Authority and Impact
Proper supplier risk assessment and food safety controls under the Supplier Quality Assurance function directly prevents manufacture of adulterated product.
Product conformance to specifications and requirements
Placing non-conforming product on "hold"
Notification of raw material quality and safety issues. Identifying risks and expedient communication of issues
Approval of suppliers as extensions of Mars Chocolate North America sites
Risk categorization of suppliers
Supplier-based quality system improvements
Prioritization of continuous improvement activity and resource allocation to achieve improvements
Inputs into global and regional Supplier Quality Assurance Strategy
Disposition of non-conforming product and fitness for use of materials not meeting specification
Modifications to raw material, packaging, or premia risk assessments and specifications
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.